Reviews for El Pollo Loco in Pacoima, CA
One of the worst pollo locos. Everytime I ask for extra juicy chicken. Looks good at drive thru, when I get home top chicken ... is juicy, reheat nicely. But bottom pieces are dry and over grilled. Looking leather. 3 times is enough. Best pollo locois the one on Nordhoff and Balboa. Never fails. It's a drive but it's worth it. Especially when your paying soooo much forit. Read more
Pretty good and fast, the only issue has nothing to do with the restaurant itself but the people that go in there are sometimes... a bit much. Other than that I've never had an issue with this Pollo Loco location and I would recommend the chicken nachos. Read more
Be Careful with this pollo loco. When you order the combos they are up selling you by giving you a large drink with out asking! ... At first I only thought it was that one time but we have noticed it several times. Now when I order I make sure to mentionregular size drink. Mind you they add extra $3 for the large drink on your meal. This has happened to my husband, my mom andalso me. Is the new practice dishonesty with there customers. Read more
So sad this is my local pollo loco, service here is never great. When I dine at other pollo loco locations service is much... better. Makes me wonder why can?t my local pollo loco have the same service. Even the food is different same menu but different,burnt chicken, smaller portions. Some managers that work the drive thru are also rude. Just wishing for a change or just betterservice ???? Read more
I LOVE POLLO LOCO I I USED TO EAT EVERY DAY ON MY WAY HOME BUT I STOP BECAUSE I START GETTING STOMACH PAIN AND STOP, FOR EATING... THERE FOR FEW WEEKS BUT I START EATING AGAIN AND YES IS THE CHICKEN FROM THERE TASTE BAD HAVE DIFERENT TASTE AND FEW DAYS AGOI BUY SOME CHICKEN AND O TOOK OUT OF MY MOUTH SMALL PIECES OF PLASTIC Read more
My hair is blonde at the moment so no one can excuse it as ?maybe it?s hers? THIS IS SO NASTY . It?s a long black hair. How... doesn?t this even happen with a hair net on??? Read more
laltely the chicken has been really burned and awful. i struggled to est the chicken with the burned edges. they were really... hard. im very disappointed and it wasnt the first time and the buerned taste stayed in my mouth. Read more
Customer service is really good. Especially the manager Johnny he is always smiling one day I had a little problem and he helped... me. Very good customer service in this location I really recommended. Read more