Reviews for Wingstop in Pacoima, CA
Placed an online order and came in almost exactly "on time" to pick up, according to the app. Was told it would be about 8... minutes... they were very busy. No problem! About 25 minutes later a different employee comes out and asks what order I'mwaiting on since probably 10 customers had been served since I arrived. I give her my name and my order is just sitting there onthe shelf, ready to go. I had been sitting there for ages for no reason.... very annoying. Everyone was friendly and I enjoyedthe music and the food was fresh and delicious so one star lost for the waiting but otherwise a great location :) Read more
The customer service definitely needs a change! There was a young girl who I can?t remember her name because she didn?t have a... name tag but she had big lashes and her skin tone was medium dark well she had really bad customer service. First off all sherudely said can I get your name first and after I told her and gave her my order she didn?t give me my cup well fast forward Igot my food but noticed I didn?t have my cup so when I asked her nicely she said hold on very rudely? and just her tone was sonasty.. I I understand working in a fast food is very stressful but don?t take it out on the nice customers. Read more
I ordered my favorite wings today I ordered them for take out and it said it would?ve taken 20 min to be ready. So I got there... in 15 min and when I got there the cashier looked at me with a disgusted face, I was confused. Then I asked about my wings I waspolite and she was talking so loud like she was screaming at me I felt so uncomfortable plus all that it took another 40 min formy wings to be ready. Honestly will never go to that wingstop ever again. Read more
Wing stop is my favorite restaurant. I was having a very wonderful day and was vey happy that I was going to eat wing stop on my... birthday.???? I order my food and patiently wait and about 30 minutes pass and i still don?t receive my order. I asked the rudecashier at the counter if my order was almost ready. I respectfully told them that i never received my order but they said i hadalready gotten it. They accused me of thing i did not do.They basically called me a fat lard and said that I had already gottenmy food and that I was trying to get free food. They saw that I am a BIG person and they were like nah this fatty is just trynatrick us. I was very upset that i could not get my wings and that i had wasted time and money. My birthday was ruined and i willmost likely never eat at this establishment again. This is hands down my worst birthday experience. Being fat and proud ain?teasy cause people like at wing stop make you feel like you have no meaning in this world other than eating. Read more
very rude and disrespectful even though i was being respectful. hid my food for them selves and when i went back they SUDDENLY... appeared in my bag? then they forgot to put my fries back in my bag horrible workers need to show some respect rude and terriblehumans Read more
Terrible terrible terrible customer service there was lady that refused to give me MY FRIES. She said,?You probably already ate... them? just because of my weight? I understand I weigh 400 pounds but there is no reason to say such thing Terrible 1 star. Read more
Workers are racist and have no respect for the elderly. I placed my order online for pickup and even showed up 20 minutes early!... I walked in with my grandpa who is hard of hearing and uses a cane to keep balance while walking. (keep in mind we are bothvery melanated individuals) I asked them about my order and the tall man scuffed at me and rolled his eyes. My grandad keptasking me what happened with our food and I tried to explain as best as possible that we would have to wait as they didn?t evenstart our order yet. As they were in the back cooking the food, I kept hearing the workers make monkey noises and even saw onewalk around as if they were crippled imitating my sweet old grandad! I will never come back to this disgusting establishment. Read more
Wings were cooked decently and the sauces are all interesting. The fries are a huge serving. Wait time are excessively long... however, I think because of the large volume of takeout orders that are always being called in to this location. Read more