Reviews for Subway in P?hoa, HI
Fast friendly service. Clean and consist with the sandwiches in quality.
I was shocked after my first visit in awhile, due to covid, at subway. I ordered which was my usual the subway club with no... mayo and all veggies except spinach and olives. I had a 50cent coupon and expected it to be between $6-7. When I was told itwas almost $10 I asked why cashier explained because I did not order a regular subway club. She explained I had added all thevegetables. So I told her to forget it she got a manager there was no sorry or understanding at all that i wasnt aware of thisdrastic change. If the manager would have had some type of compassion for my shock and offered a little discount i would nothave asked for all money back. The reasons for going to subway for years was all the vegetables that make it taste good. I am asenior that is extremely high risk for covid that's why i did not know about your changes! It would have been nice if the servermight have said each of these vegetables are an additional charge I would not have added All. And I would most likely stillhad a sandwich. And might go back to a subway in the future! Acknowledgement would be appreciated. Read more
First time picking up from this subway. I try to never come to a place 15 minutes before close but I was starving. Thanks Josh... for helping with a huge smile. You made my already great night even better! Read more
Wonderful staff. Food is always great. Resturant is clean too! Love the app. Makes ordering so much easier, Always ready... on-time. Read more
This branch has really good artisans. Always clean. Fast and friendly service. Coupons accepted.
Honestly , I usually don't leave reviews and I like the staff, but the food omg. The bread was hard like it's been sitting there... for days. The cookies were burnt and nasty. The only thing that was ok was the chips and the drinks. I do not recommend eatinghere. Management needs to make freshness a priority. Even the veggies on my sandwich was wilted and seems like it was sittingfor a couple days. Really gross. Staff was great and friendly in every way, very welcoming. But the food , yuck. Read more
I am totally disgusted with the Subway In Pahoa, Hawaii. I ordered over 30 dollars of meals around lunch time on a very busy day... at work. I rushed to Subway to get my order (already paid for), and when I got back to work, I realized they screwed up my wholeorder. My first meal cost about 11 bucks, and I did not get bacon I order, nor did I get my chips for my meal. My second mealwas missing the double meat, and did not have the bacon also. My third meal did not have the chips and was cold, even though Iasked for them all the be hot sandwiches. The only thing they had right was the drinks. I called immediately once I realizedthey screwed up so badly. The assistant manager first asked what was wrong with the order. I was very detailed on what waswrong. She said, our policy is that you have the bring the sandwiches back. I said I would not be off for another 4 hours. Shesaid, "you know what, never mind"... I have the order printed and we will just replace the order. I worked the other 4 hours andthen went in to retrieve the meals and the night manager said he could not help me without giving back the other meals. I toldhim what the assistant manager told me, so he called her. She then lied to him and said, she told me to bring the sandwichesback and she never said she would replace them. I am so applauded! This is NOT what was said! I am a great customer. I used thisestablishment at least once a week, but this TOTALLY disgusts me! I then asked to speak to the corporate manager for thislocation. They refused to me me a number. I then asked for the number to talk to the local owner, again I was refused. Sobasically - I spent over 30 bucks for crap I did not receive. How's that - I guess that is how they treat loyal customers - theylie, they cheat you out of money - then they refuse to honor what they say! SOOOO disgusted! Read more
Now if only they would offer better variety of breads, like some rye or pumpernickel.