Reviews for Glenda's Pizza Depot in Painesville, OH
Short version: If you like to pay for things you do not receive, and enjoy being treated rudely by people who do not appreciate... your patronage, order from Glenda's! Long version: I have ordered frequently from Glenda's, because I like their pizza. Unfortunately, more times than not, they do not provide everything that was ordered/paid for. When I get food delivered, nomatter how many notes you make on the order, the extra dressing or sauces I paid for are not included. When I call they are notapologetic. The last straw, and why I will never purchase anything from Glenda's again, is that we ordered the apple tarts,which are "served with a side of ice cream." Eight out of ten times, the ice cream is never provided. Usually, I just don'tmention it. A couple times I called and was told they were out. Again, no apology. Once, we ordered the tarts with ice cream,and then ordered three extra orders of ice cream. None of the ice cream was delivered. Yesterday, my sister picked up an orderI placed. I asked her to make sure they remember the ice cream. Of course, when she picked up the order, there was no icecream. She reminded them and the poor girl at the counter had to ask someone in the back about the ice cream. When the girlreturned, she said they were out of ice cream, and "it doesn't matter anyway, because the ice cream is free." Seriously??? Then why is it included on the menu with the apple tarts? I will NEVER patronize Glenda's again! Read more
Glenda's has AMAZING food!! First and foremost, we LOVE the sweetness of the dough and sauce! I see a lot of reviews downing... this awesomeness! We always order a few sheet pizzas for family gatherings and there's never any leftovers! Today, we tried mozzsticks, cheddar jalapeño poppers, a seafood pizza and a FAMILY size cheese pizza!! The appetizers were fresh and awesome! Theseafood pizza was pretty good but, could use a more garlicy sauce and some asiago cheese *hint hint*! And the family size pizza,actually ended up being a HALF SHEET! It was a little pricey, at 42$ but, it's worth the splurge every once in a while! Theysaid 30 mins and it was ready BY the 30 minutes. Thank you! Follow me on IG @mother_beast #LocalGoogleGuide #UpOnColeHill Read more
Orders are never ready on time. I?ve ordered at all hours of the day on both week days and weekends. I?m constantly waiting... 10-15 minutes past pick up time. More times than not they are out of one of the items I?ve ordered. When you call, the phonerings forever. Just disappointed with the last few visits. One positive is their Great Zukkes appetizer is wonderful?when it?son stock. Read more
I really want to like the pizza here since it?s a local business, so much so I gave this place two chance. The first time a... couple of years ago - the dough was so sweet it tasted like a pancake. Actually it tasted like a McDonald?s McGriddle it wasalso under cooked. Two years later I gave them another try. WHAT THE HECK! Same thing. Can they not make a pizza. If they want Ican show them. Here?s how. Call Regos in Fairport Harbor and order from Jim then sell it as your own or you could just getfrozen from Aldi. That would also be better. Read more
Owners please read: I live in the area and order for you guys often. New girl was working the phone and I felt really bad for... her because she was clearly not getting help and dealing with some kind of situation that was going on in the background alongwith the phone ringing off the hook. The people in the background were cussing and having an argument which did not help thisnew girl's situation when dealing with me on the phone. Ultimately I ended up canceling my order and going elsewhere. Might wantto talk to the man and woman arguing in the background because it's not good for business and hopefully the ones arguing weren'tyou the owners. I really wouldn't be surprised if new girl quit tonight. Read more
I'm leaving a review in hopes that the owners see this and try to make some changes. We live nearby so we order from Glenda's... at least twice a month. Their food in general is really good. The pizza dough is too sweet for my taste but my husband andfriends love it. However, their ability to complete our orders in a timely fashion is dismal. Regardless of the time theypromise our order will be ready, I nearly always spend a extra 15 minutes waiting in the cold waiting area. I've tried showingup 15 minutes after the promised cook time but that just adds 30 minutes to the time I finally get my food. This happens on aslow weekday evening just as often as on a weekend. On top of having a late order, they forget any sides I've paid for about 80%of the time. Today I checked my order after I got in the car, was missing the sides so I went back in, and they came back withthe wrong sides still! I loathe ordering food from here now, it's quicker (and more enjoyable) to drive to Sheetz, and that'swhat I'll be doing from now on unless things improve. Read more
I've never had a problem with the pizza or wings but I tried the clam strip and crab cakes today. Worst thing I ever did! The... clam strips where a bunch of small pieces which was more breading than clam. The crab cakes were so overdone I could have usedthem for hockey pucks. Don't ever try these items! Read more
I usually order delivery, food is always hot, fresh and delicious! When I do come in to dine always great service as well. Great... team you have at your establishment! Read more