Reviews for McDonald's in Palatine, IL
Not sure what there hours are? Sometimes they are open at 5am sometimes it?s 5:15am and other times it?s 5:30am for drive thru.... It changes daily but website says 24 hours. Just please post the correct hours. Read more
Horrible! I asked to bad an order in 2 separate bags and the manager gets an attitude. She tells me it?s too late and she has... too many cars. Asks me for the fries back when I noticed it wasn?t bagged after asking twice at time of ordering. Tells me topull up and wait. I waited quiet a bit and when I got home, my food was no longer even warm. Terrible service! You think ittakes someone with a degree to give you already made processed food! These places are a joke. Waste of my time and almost $50! Read more
If you're into gambling, then you'll love this McDonald's, because it's like pulling on a slot machine each time you go through... the drive-thru on whether or not they'll actually be open. I advise anyone in the area to hard pass on this location and go tothe one on Rand, never had issues with their "24-hour" location being randomly closed multiple times before midnight. Read more
My favorite place to eat in town! The staff are very friendly and the food was always extremely fresh. All the prices were also... very reasonable and I thought this was some of the best value for the money in town! We were greeted pleasantly and our orderswere taken without delay. After only a short few minutes the waitress delivered our food to our table. Our food was hot and wellpresented. Great place to grab a quick bite! Service was fast Read more
We live about 90 seconds away and usually do not get drive thru, but whe we do we prefer mcdonalds. The past 3 times we have... been to thos locations drive thru, the order was wrong. It was correct on the screen/receipt but the bag ha ded to us wasmissing 1 item twice and one time was someone elses order despite being read the correct order at window 1. 3 times in a row notgetting the order on the screen is 3 strikes youre out. We will have to drastically increase drive time to the quentin locationfrom now on, but had no issies there. If you go to this location and use the drive thru...it will be quick service but doublecheck your order...even if 4 items, statistically for us, 1 is missing. Read more
It was OK but need more good service Clean was good restroom was no good Cashier was so so Drive thur was slow. Need more... understanding customer order.... So so this place and there is paly place here. Read more
Average McDonald's store with large play area. They do not keep up with cleaning tables. This store is very busy and the... parking lot fills up quickly. Overall a new store with all you can drink soda machines. The play area is big but I assume fullof germs with stinky kids running around and yelling. Read more
Fail! I got my food in the drive through on 11/17 at approximately 0700 (didn?t get a receipt so its a guess on the exact time).... Payment window person less than friendly, even after I said ?good morning ?, pick up window worse as the employee never lookedat me while he was talking to another employee. He handed my food and bottled water out the window in one hand, crushing mybreakfast sandwiches! Theres a Burger King down the street that Ill be going to from now on. Hopefully this isn?t a Bear familyrestaurant! If so, Bear family take note! Read more