Reviews for Starbucks in Palm Desert, CA
This Starbucks is awful long wait times Today I went in and they are only doing mobile orders. Staff standing around talking to... each other while customers waiting for their mobile orders ?.I guess Read more
Been coming to this Starbucks for a while now, and I always get the same things, I?m always helped by an amazing staff,... especially Chey, she?s super great! Always so nice and helpful, I would have a little conversations through the window with hereach time. Whatever you guys pay her is not enough! Definitely will always come back to this location. Read more
Thanks A Latte For Your Sincere and Acts Of Kindness Service.. Gradituded and Greatfulness .. Blessings... ??????????????????????????? Many Blessings?????? Especially Recently ?? Awesome ???????????? Especially being ,"A Tourists orVisiting Family From Out Of Town..Caring Hearts Shows Compassion ..Always Friendly To My Family.. Manager"s and Staff Are Verypleasant and Professional.and Kind-hearted..They Have Treated My Family On The House Drinks and Etc.. This World Needs MoreFriendly Service.. Thanks So Much..We need more friendly peeps ..Psalms 29:11 . God Bless You ?????????????????? Thank You ForBeing Very Nice and Friendly To My Family ..We recently showed consideration . Our caring hearts this year.. Bought them a nicefriendly ,"Thank You Card To Manager and Staff" We would love to do more ..We need more ,"Friendly Caring Hearts In This WorldNeeds It".. Keep Up The Great Job!! We Miss You Since We Moved.. Highly recommend to stop by this location.. Especially ifyou're local or out of town.. Read more
After over 2 decades in the food industry and 2 years of cordon Bleu, I would say that I have somewhat of an understanding of... layout and customer access but I would not claim to be an expert with this. That being said, I think a teenager would see thatthe setup here is horrendous. They have the front door closed and only the back door has access which has a bottleneck topickup orders where everyone is standing waiting for their order. The phone orders are behind the counter to the side of thatwhich makes those orders even harder to get to when I was under the impression that phone orders are to ease the flow ofcustomers. No social distancing here. At all. When I walked up to the counter, the cashier took the opportunity to finish theprevious order instead of just asking me. Isn't that kind of unsanitary? Handling cash and then making orders?? But even so, whynot finish the line before helping out the 5 team members working on orders?? If it wasn't such a cluster of customers at thetable for phone orders, I might not have been so agitated. That and the very condescending way the cashier told me to ask a teammember to retrieve the order for me. As if it was my fault I didn't ask him right away. Or maybe don't take 20 minutes to makean order? I mean there's a thought but if numerous customers don't have their order, they are all going to stand at the tablewaiting. Not sure what was worse, the service or the layout. What is going on with common sense and customer service lately?And they want tips?? Yeah that's a nope from me. Read more
Our order was messed up the other day. Shey was helpful, polite, apologized and made them quickly while working by herself.... ??????????????????????????????????????????? Read more
Ok I'm in the minority, but my tastebuds reject their coffee! The chocolate croissant was not richly satisfying but rather flat.... Their goody case looked tired. 7 of us enjoyed their patio chairs, tables and umbrellas @10am and 85-92 degrees. Very fast andhappy staff. Bathrooms unisex and clean. Read more
I'm a Starbucks fan. Have been for many years. But the pandemic has been tough on the experience. This Starbucks, in the... Albertson parking lot has managed to keep some of the personal touch alive, masks, social distancing stickers and Plexiglassdividers notwithstanding. I actually get a greeting, and a nice word from the crew of this location. It is not the most modern,not the largest, not the best located outlet in the vast chain. Several newer locations have opened in my travel path. This onejust feels like the old, friendly, everybody-knows-your-name kind of place that drew us all in so many years ago. By the way,by order was right, it was hot and it didn't seem like it was putting any out of their way to fix it for me. Whatever they aredoing, more Starbuck locations should be doing as well. Read more
Almost every time I've placed a mobile order here, I do it early on purpose because I know it can get busy here and I don't want... to risk being late to work, so I place my order around 7:30, since I leave the house for work at 7:50 normally. This morning Igot there at 7:55 and shortly after I arrive, they announced that they were about 10-15 minutes behind on mobile orders. I endedup not getting my order until 8:10. So considering that I ordered at approximately 7:35, it took a total of 35 minutes for myorder to be made. Honestly, I'm not ordering from here anymore. It happens too often that it takes this long to make my orderand although I order early to not be late for work, I'm still always 10-15 minutes late because they don't get to it until lastminute. Really nice employees, but their system is just not working. Read more