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Reviews for Starbucks in Palm Springs, CA

Dayna Jo 1 year ago
3

On a quick overnight trip to Palm Springs I went to this Starbucks twice. Both times were not up to the Starbucks customer... service standard. The first visit, when I went back for a refill on coffee, I was told that I could not use my reusable cupbecause it had been "used" ... this was an odd conversation that I have not encountered at any other Starbucks. Of course my cupwas "used" ... you just put coffee in it 30 minutes ago ... bizarre. So I got a refill in a paper cup and washed my cup in thebathroom for the next time. Day two when I went back, 1 hour after opening, I was told there was not enough dark roast to giveme a cup of coffee. I asked if they could do a "pour over" ... this led to another weird conversation where I was told theycould do a pour over of their specialty coffee for $5. I asked if they could do a pour over of the dark roast that they didn'thave enough of (Christmas blend), and was told no. I then asked if they would be brewing more of the Christmas blend. They said,"yes" ... I asked, how long will it be? They said, a few minutes. I said I'm happy to wait. Five minutes later I had my cup ofcoffee in my "clean" reusable cup. Aside from the strange customer service, this Starbucks is gorgeous. It has a mid-centurymodern vibe. The patio has a great view and there is plenty of seating inside and outside. I did try a specialty coffee and itwas delicious. Read more

Darren Quigley 1 year ago
5

I spent a week in Palm Springs and I frequently went to this Starbucks. The staff were ultra friendly- asking where I was... visiting from and engaging in genuine conversations, they all took the time to make the atmosphere top notch! The Coffeeeverytime was amazing, the samples and free iced water were a great extra service, I have nothing bad to say about this amazingStarbucks. Thank you for making this Australian feel welcome ???? Read more

Hashim A 1 year ago
5

Nice but very busy location. They really need to expand to provide more seating.

Darren Quigley 1 year ago
5

Staff are great, they take the time to greet you, and enjoy a conversation and ask where you are from. There is 0... pretentiousness, it is a very friendly, calm and inviting space. Oh and great coffee, love the added touch of free samples andfree iced water on those hot days! Somehow, this created a great highlight of my trip. Thank you to all staff! And got my nameright every order ???? Read more

Nedelina Metodieva 1 year ago
5

It's my first visit to Starbucks Reserve. Had the house affogado, which was amazing. The line is long, but staff is very... efficient. Read more

Cynthia Hoeft 1 year ago
5

Great experience! Expected a long wait due to the crowd but they were a well oiled machine. While waiting the manager gave us... samples of their reserve coffee. The place was very clean, drinks were cutely made, a difference with a reserve Starbucks.Enjoyed the experience as much as the drink. Read more

Rodrigo 1 year ago
4

Great location so it very busy, I highly suggest preordering through the app and then walking over. Got two lattes and a nitro... cold brew with light sweet cream. Walking distance from the Hyatt & customer service was great even though they?re getting foottraffic all day. Read more

Dayna Jo 2 years ago
4

The "reserve" coffee is fabulous! I had the E20 reserve "Pour over" ... There is a nice outdoor patio. It is often very busy at... this location, and today was no exception. The only reason I gave it 4 stars instead of 5 is because they lost my order, so Iwaited 30 minutes before I inquired about my drink only to learn that they were unaware of it. But they gave me a free coffeecoupon and the deliciousness of the brew made up for the error. :) Read more