Reviews for Domino's Pizza in Palo Alto, CA
Reliable and fast delivery, simple and friendly website. Many delicious styles, from flatbread to thick pan pizza. Absolute... logistics pros. Read more
We order frequently from Domino's, always do pick up so if it isn't hot, it is our fault ;) They offer a gluten free pizza, kind... of over priced but one family member needs it and is very happy with the pizza. They offer GREAT deals on their online coupons,can't beat the value made to order. IMHO the pizza is well made and tastes very good! While their "bedside manners" are notalways the best, the food and the price are among the best and that's most important to me. If I want a restaurant with niceservice I go somewhere else, if I look for extraordinary price/taste/value, I go to Domino's. I don't know about delivery, neverused it. Read more
Consistently some of the best fast food pizza I?ve ever had. Insanely good value compared to other local chains as well!
"THEY STOLE MY MONEY! Ordered through the app at 11:48pm. App indicated a delivery by 12:22am. They would not pick up their... phone, so I had no idea if they were going to deliver. Driver arrives at 12:42am citing he was lost. He then proceeded toshare that I 'needed to grab the pizza from him (despite my ordered contactless and drop off' or he was leaving. As Ireluctantly started to walk towards his car, he stated that he was leaving and hung up then drove off. After 11 calls to thestore, the manager picked up and said the driver was busy but would be back in another 30 minutes. I told him I was certain myfood would be cold and not edible, and he said, 'it will be fine' and also hung up. I should have read the reviews on thisstore, but I did not. I was hopeful at this late a night and for trying to get some late work done. @Dominos Pizza - if youtrack these comments, you need to intervene. It is now 1:36am, and no phone call, and no food." Read more
Very nice sir that attended to us. We order the pizza 10 minutes before they close and I thought they would reject to do it but... he even brought the pizza in the car for us. The pizza was fresh and he made very fast actually. Made my night because I wascoming from the ER very sad and hungry, but this made me happy. Happy to give 5 stars. Read more
I went to pick up my food around 7:30 on Sunday evening, only 2 staff members were inside the store, and neither were wearing... masks. The person greeted and helped me with my order didn't care to put a mask back on nor did they social distance. The storeis so small and confined with its door closed, there is no way that is safe. They didn't wear a mask while facing customers, soyou can bet they didn't wear a mask while they were handling food. We are still in a pandemic with omicron on the rise, andthis is how they handle mask wearing. I can't even imagine how they maintain their hygiene during normal times. This is my lasttime going to this domino's, and I would advise others to do the same. Read more
We had a horrible experience. Ordered a giant pizza to be delivered, online. Left instructions to call upon arrival so my spouse... could meet outside. Was advised it would be ready for delivery in about 35 minutes. At about 35 minutes, the app advised thepizza had been delivered, but no one ever came. About 10 minutes later, I called the business and was placed on hold whilebeing advised very few moments that someone would be with us shortly. 40 minutes on hold with this continued message and wedecided to drive to the business. Upon arrival, I got a call from the delivery driver stating she was at our place. I told herwe were at the business and by now, 45 to 50 minutes after the pizza was to have been delivered, it would be cold. The driverargued with me and I finally hung up. The person at the counter told my husband he would make a fresh pizza. He did not offerany discount. We stood there watching as he proceeded to make our pizza, unmasked, and with no gloves on. When we objected, herolled his eyes abit and my husband told him to stop and just refund our money. He wouldn't refund our money and we wereadvised we would need to return in the morning and speak with the manager... We will not be able to do that as I am going infor surgery tomorrow a.m. We paid $45 for this experience. Disappointed and hungry does not begin to describe what we werefeeling, 2 hours after having placed our order online. Read more
One of the most bizarre food experiences in my life. My nephew orders a medium pepperoni pizza for delivery at a cost of around... $7. I stopped in to pick up a medium pepperoni pizza to go and the guy at the counter said it will cost $18........what isgoing on? AND the quality is really marginal. Their business model is warped, needless to say I will never order from themagain. I gave them 1 star, but see update. Update! The manager contacted me and was very professional and sympathetic SO I'mchanging the stars to 3, but beware of a dishonest person behind the counter Read more