Reviews for McDonald's in Papillion, NE
19 min wait, computer didn't get my order right. Had to wait for live person. Then after paying, drove to 2nd window, received... drinks asked to pull to #1. I looked right at the worker and asked to make sure there was honey and ketchup in the bag, as Ialso initially ordered to the computer. Get home, there is no honey, no ketchup and the QP w/cheese and bacon was somehow adouble hamburger with bacon. There was a frozen French fries in with the cooked fries. Read more
This is the worst McDonald's I've ever been to. I went through drive-through. I am still sitting here behind another car that's... waiting for its order. The automated order system Does not work. The employees are doing the best they can Read more
Absolutely horrible service. The kid with dark short shaggy hair working the window tonight, 10/13/22 at 8:38 was an absolute... jerk. He loves to say ?here? and throw the food at you and then slam the window shut in your face and walk off! Read more
I really am enjoying the new robot lady who takes the orders. She understands requests and alterations, but don't ask her any... questions. I made that mistake and almost got charged 46 dollars, but thankfully the employee at the pay window heard theconfusion and fixed it. I really enjoy the employees at this location, they're always kind and fast, even when I need to parkand wait for my food, it's never more than 2-4 minutes. Glad this one is so close to my house, it's my favorite mcdonalds. Read more
When they say they?re open 24 hours they?re not the pick up the phone at 3 AM and you ask them if they?re open they say yes and... then leave shortly after you waste your time drive there 15 minutes and to find a restaurant closed at 3:19 after speaking tosomeone Read more
I frequent this McDonald?s often for a morning iced coffee and always have such a good experience that I felt I should leave... them a positive review. Granted, an iced coffee isn?t too hard to mess up, but I do have a couple of modifications that Irequest. What I like about this McDonald?s is that they are always fast and efficient in the mornings, but most importantly,all of their drive thru employees are friendly. A smile in the morning before I?ve had my coffee to get me going really does goa long way! Read more
I order my food without the bun.. Usually when I go to McDonald's they put on a breakfast platter not a box as this location... had. Why put the cheese on the bottom of the hot patties though knowing it will kinda melt. I scrapped as I lifted to try tosave some for burger. Read more
The stupid AI thing yall have tried to force us to use has been so bad it's failed to get my order right for at least half of it... roughly 70% of the time. Hire your people back and quit being stingy you multimillion dollar corporation Read more