Reviews for Starbucks in Paramount, CA
3rd time in a row I order a hot coffee and it is cold. They put double cups so I can't tell it's cold until I get home. Beyond... frustrated. I called the 1st time it happened and they offered me another coffee but I declined and said I just wanted them tobe aware and correct but nope didn't happen. Read more
I went over twice today 11/12/2022 and there's such a big difference between the 4am staff and the 8am staff it's not even... funny. Thanks for the 4am girl who was there alone, super polite and great customer service. The second time around the girl atthe window, said "I have your order ready you can pull up" I said okay thanks and I mean there's four other cars in front of meso I left my car on parked and waited. She then says again, "oh could you pull up to the window, it's ready, and I apologized"oh I'm sorry move up all the way to the front?" and she's laughing and answers " yes that's what I was saying to pull foward"so I got out the line and waited parallel to their drive thru and I let the girl at the window know I'm waiting for my order,she half nods her head, two cars later she hollers, "oh you have to come inside for your drink." And I was trying to explainwhat the other girl had said about pulling to the window, and her customer service answer was "this is the window" like I don'tknow what a window is! Telling the customer the obvious thing is best way to make somene feel bad! I called to ask for Managerand the shift lead tells me she heard the conversation and says "sorry if you got confused she only asked you once to pullfoward" "this is the first time this has ever happened to us". "I wish we had something to prevent cars from leaving" so whywish for that if it's the "first time this has ever happened"? So disappointed and frustrated. Brianna, and Francine and I don'trecall the name of the other girl who asked me to pull forward. Read more
My coffee was great as usual Except for the fact that when they called my name I expect to pick it up at the pick up area and... I'm waiting and she makes me walk back to cashier register...I walk to pick it up and the woman waiting with my drink has ahorrible expression on her face , no smile no good attitude at least fake the good customer service..3 stars because the rest ofthe group or the location itself does not deserve a bad review Read more
Always check your orders, got charge for extra caramel, but does this looks like extra?
Received a wrong order but they smoothly changed it for me. At the end we both had a smile. They also allowed me to keep the... wrong order instead of trashing it. I?m happy. Read more
Desiree at this location one of my favorite Starbucks locations was sweet to suggest me to try their Pumpkin Scone, Thanks... love!! Omg it was super delicious not dry and with double icing on it..Yummm if you love Pumpkin anything try it out loves soworth it! I paired it with my Pumpkin spice cold brew No whip and almond milk with the pumpkin spice sprinkled on top Yeahthat?s me???????????? Read more
If you go drive thru the line is always long. This location is bigger than the normal Starbucks, they are allowing people to... sit inside to use wifi and enjoy their drinks again at minimum capacity with 6ft apart. the staff is nice, the only thing I didnot like is that none of Starbucks employees wear gloves to prepare your drinks. Most of the places were I have been inrestaurants or people who handle our food wear gloves And caps to avoid food contamination or hairs ???????? I guess they're theexception. Read more
Was helped relatively quickly, but the store was out of some items, but overall a good store.