Reviews for Chipotle Mexican Grill in Paramus, NJ
The Route 17 S. in Paramus, NJ location is terrible. We eat out a lot and this Chipotle used to be good! I know staffing issues... are a problem. But food should look edible. And if the customer brings it back the problem should be fixed. I RARELY bring foodback. We are usually missing something. Whatever the problem is is always fixed right away. They either remake the item or addwhats missing. Never again. **the picture is suppose to be tacos Read more
Really bad experience with this particular location. I?ve ordered chicken quesadillas and they had the nerves to just send me... beens and rice, it?s the second time they mess up. If you can stay away from this place Read more
Employees do not greet you. When I order ahead, I'll be standing there at the pick up and 3 employees will pass me as if I am... not there. The people that are packing the orders should not be the only ones to ask for a name for the pick up orders (theirbacks are always turned to the food/screen). Also, I've seen a driver for Ubereats/Doordash get the same treatment. In therestaurant industry, which I have worked, the employees need to be trained to work as a team. Everyone greets everyone - justbecause you're designated to a position, you're serving the people that are walking in or cooking in the back, you should stillgreet everyone. Last one, at 12pm on a Wednesday, the seating area/floor should not be filthy. Read more
My first visit to a chipotle, friendly helpful staff, bowl with chicken was huge, almost two meals. Tasted great. Excellent iced... tea also!!!! Read more
I didn?t receive the extra rice & beans I ordered. There was only 1 other topping in my bowl so there was definitely plenty of... room. It wasn?t busy at all in the restaurant and I?m not sure why ordering extra of anything is an option if the employeeswon?t follow the order. I also received a container w/ half of a whole avocado inside, instead of guacamole. This is my 2ndissue with a chipotle order (different location) in less than 24 hours. My issue was handled with customer service but it?sannoying I even had to contact customer service. Clearly if I didn?t have time to cook and ordered Chipotle, I don?t have timeto be on hold forever with a customer service line. Read more
This location was unorganized starting with trying to get into the parking lot. I went inside and people are just standing... round. I place my order to be picked up at 6:15 pm, because it was so hard to get into the parking lot because it was blocked bythe drive-through, I was 20 minutes late and my food was still not on the pickup shelf. I finally came out 25 mins afterscheduled pickup. When I took my food home it was crushed and looked like this.. nothing pleasing about this experience andthere was barely any steak in my bowl. NOT WORTH IT. Try another location or another franchise. Read more
Chipotlane was great fast pick up and don't have to get out of the car.
Probably one of the worst food meals delivered. Second time from this location, incorrect food received, delivered ice cold and... not one thing was delivered right. Don?t even bother with this place. Read more