Reviews for Dunkin' in Parma, OH
MY VISIT WAS GREAT. MY ORDER WAS CORRECT. AND THE TRANSACTION WAS FAST!!!
My drink felt light lol. Paid for a large got a medium, and it?s warm not hot ???? Apparently this is a bagel with raisins and... cream cheese?? Lovely wasted money. Idiots. Not able to enjoy dunkin anymore because both stores around me SUCK. Love having togo back out. I?m coming back and you?re redoing it Read more
I went into this "donut" shop to use the term loosely at around 3:45 in the afternoon. Now this business is open until 8 PM. I... arrived and went to the counter and three employees walked by me standing there and said nothing, Then when after a fewminutes, a pleasant employee did come to the counter to assist me, and when I asked about donuts, the response was, "this is allwe have" and there was a selection of nothing but a few donuts that no one would eat. I asked where the rest of the donuts wereand the response was that that was all there is. Now if you're a business, and have a donut shop, the first priority would seemto me....is to have donuts. I asked if this was still a donut shop and another rude employee told me, well it's Friday what doyou expect? I expect donuts in a freakin donut shop is what I expect. Read more
I don?t like to write bad reviews. But this location is horrible. I kept giving it a chance bc I understand how busy and... overwhelming it can be but I went today I was as the first costumer at the speaker and my order was simple. I ordered 2 items. Asmall black iced tea with raspberry and a bagel with cream cheese. I get to the window the guy didn?t even greet me just told methe price it was 7.75 and i should have realized that it was wrong right then and there some lady hands me my bagel that waslitterly slopped together the cream cheese wasn?t even speeded out evenly it was so thick and gross and all over the side of thebagel. I get my drink and it?s a latte yea a LATTE with raspberry shots So i tell the guy that it?s incorrect that I ordered aIced tea like who would even put raspberry in coffee anyways but he was like that?s not what my screen says I?m like well Ididn?t order this sir I ordered a black iced tea with raspberry not a latte and he was so rude to me I ended up driving off.Very disappointing and embarrassing. I would like to get my money back and I?m calling corporate bc this isn?t the first time Ihad problems here. Read more
I ordered bacon bites 25 glazed munchkins and three bottles of diet Coke and paid over $20, that was not the problem but I would... have liked my order to be correct! The bacon was not even lukewarm, I've never ordered those before but I would have assumedthat they would be something that would be served hot I wasn't a fan of eating cold bacon. And the munchkins were mixed so Iended up giving them away. They even confirmed at the window what kind I wanted! That is poor service! Read more
I have never had a bad drink from this location- the lattes and refreshers have always been delicious and I don?t feel like I?m... playing the Dunkin roulette. HOWEVER, this location is outrageously priced in relation to the others in the area. I know it?s afranchised location and a minor increase is to be expected, but $1.25 for oat milk vs 60¢ at other locations is insane. $4 fora medium refresher vs $2.79 everywhere else?it?s a little out of hand. The employees are always so prompt, kind, and respectful.I have never had an issue with customer service. Great team here. Read more
Usually pretty good and pretty quick with orders. Unfortunately today they gave me almost half full cup of latte that cost $5!... They replaced it which was nice. Donuts are a lil crunchy around the edges but not gonna make a fuss over that. Overall I?d comeback Read more
The can never get the coffee right. Both my coffees taste like water with a little bit of coffee.