Menu for Dunkin' - Parma, OH | Sirved
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Closed:5:00 AM - 9:00 PM
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Cuisines:
American North American
American North American
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Features:
Takeout , Delivery
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Dietary:
Vegetarian
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Known for:
Wi-Fi, Casual, Drive-through, Quick bite, Coffee, Great coffee, Comfort food, Great dessert, Happy hour drinks, Late-night food, Great tea selection, Good for kids, Good for working on laptop, Fast service, Restroom, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Debit cards, NFC mobile payments, Popular with Tourists, Breakfast, Popular Breakfast, Dessert, Dine-in, Lunch, Good for groups, Solo dining, Family-friendly,Read more
Dunkin' in Parma, OH, is a sought-after American restaurant, boasting an average rating of 3 stars. Here’s what diners have to say about Dunkin'. Today, Dunkin' is open from 5:00 AM to 9:00 PM. Don’t wait until it’s too late or too busy. Call ahead and book your table on (440) 345-5530.
Dunkin' includes vegetarian dietary options.
Like the look of the menu, but want to see more options from similar menus? Check out Outback Steakhouse and Panda Express.
Got a favorite dish here? Let us know, and leave a review!
Additional Information
Website
Payment Options
Debit, Apple Pay, Google Pay
this location used to be so good but in recent weeks has gotten so so bad. went a few days ago and ordered a frozen drink as... well as a few other drinks. i got the other drinks but the frozen one didn?t come out after sitting for a few minutes the guycomes to the window and says ?is there something else you?re waiting on?? i informed him that i have yet to receive the frozendrink he goes ?didn?t i give u an iced drink?? and i said ?i got MY iced drink but not the frozen drink? he says ?oh..? walksaway and brings back a black iced coffee. like? what? then he took another ten minutes to make the drink as another girl juststood there awkwardly. decided to go back to maybe give it another chance and got an iced caramel coffee and the whole bottomwas a layer of carmel and sugar not stirred in. the iced was also melted and made the whole drink watered down before i evendrank it. i literally don?t know what happened to this location because it used to be really good. Read more
Terrible customer service. I noticed they made my coffee wrong once I got to the window so the claimed to "fix it" by basically... heating up the iced latte she initially made. They also used the wrong milk. The hot latte was cold once I drank from it. Iwent back inside and asked her to remake it once more. She proceeded to remake it and handed me this disgusting cup. I realizedshe also used regular milk when I got home. They hire immature employees- this is not the first time I have had an issue withrude and terrible service. Read more
Employees here really don?t care. There was a line around the building in drive-thru and when we went in there was only one... other customer in the store. We had to wait at least for 30 minutes for our drinks. That one employee started then left to sitthere until another employee noticed I was getting really mad. We had ordered 2 large iced Caramel Craze Lattes. Neither one hadall the toppings it is supposed to have for that kind of latte. Not a single employee really said anything to either each otheror their customers. One employee (not sure if she was on the clock or not) was sitting at a table playing on her phone. Even ifshe was on break/off she should have at least offered to help through the rush. My best guess is she was on break because shewalked to the back made herself a drink and slowly walked back to sit back down. She moved no slower than the rest of the crewworking in there. By the time we left the line had only move maybe 2 cars in drive-thru and the lobby had a long line and morecoming in. One of the most horrible experiences I?ve ever had at a Dunkin? will not be going back to this one ever again! Read more
Went through the drive-thru just to get a quick small coffee. The place was empty, only one car at the location just at the... check out window, no one waiting to order before or after me. I waited to order for a bit thinking maybe one person was workingor something. I would have hoped that at least someone would come through the mic to let me know they'll take my order soon, butthere was nothing. Disappointed at the customer service side having to leave, just wasted my time. Read more
Q & A
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FAQs
When is Dunkin' open?
Dunkin' is open on the following days:
Monday: 05:00 AM - 09:00 PM
Tuesday: 05:00 AM - 09:00 PM
Wednesday: 05:00 AM - 09:00 PM
Thursday: 05:00 AM - 09:00 PM
Friday: 05:00 AM - 09:00 PM
Saturday: 05:00 AM - 09:00 PM
Sunday: 05:00 AM - 09:00 PM
What forms of payment are accepted at Dunkin'?
They accept Debit, Apple Pay and Google Pay at Dunkin'.
Does Dunkin' offer delivery?
Yes, Dunkin' offers delivery.
I was going through the drive thru 3 times a week for about a month early morning.They have never had great customer service... skills but one day I ordered a plain bagel toasted with butter and when I recieved it it was cold with butter. I turned aroundand went back through. The girl wanted to argue that I ordered it that way. After about 5 minutes of defending myself,she gaveme a new Toasted bagel. I went through a couple of times again at the same time early morning,same order. The girls now don'tsay anything at all to me,just dirty looks and basically throw my bagel into my car. I've decided that I will NEVER GO TO THATDUNKIN DONUTS AGAIN! I don't know who thought that that behavior is ok,but I grew up with customer service being the mostImportant part of the job!!# Saying " have a nice day" makes all the difference. Read more