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Reviews for Jersey Mike's Subs in Parma, OH

Robert Lee 1 year ago
3

After going there a few times, still no idea how points system works. Asked the staff a few times about it, got mumbled answers.... It seems hard to get a toasted bun for my sub. So I eat elsewheres where that's not a problem toasting a bun. Read more

Jessica Springer 1 year ago
5

This store is amazing. Josh was great! He made sure this was not just good service, it was an experience. The food was also... amazing. This is definitely the kind of freshness that you can't get at Subway. I will definitely be looking into the cateringoptions for my company! Read more

Sheila Neel 1 year ago
1

Went into the store at 830pm to order a cold sub. Was told all they could make was a tuna sandwich as they had closed the whole... station down. Closing is 9pm. I worked food industry for over 10 years, and this is not how you run a food business. Used tolove this location and it?s going downhill. Find better help. Read more

Donna Nowacki 1 year ago
1

Walked in during lunch time , only to be told as I approached the order counter that " sorry, we are not taking any walk in... orders right now". I thought that was what this sandwich shop's main source of customers was! This franchise owner needs toknow that they are turning away walk up customers. I would leave no stars, but then I couldn't leave a comment. Won't return, and I have ordered numerous times here for parties, etc. GOOD LUCK! I'll take my business somewhere where they understandwhat customer service means. Read more

Russell R 1 year ago
3

The #5 super sub was tasty and had plenty of meat. The two men making the sandwiches however were slapping each other, pushing... each other and acting like they were in a Bar not a sandwich shop. Very unprofessional . Read more

Steve Yoe 1 year ago
5

I was just at this location getting a meal to-go. The doors were propped open and it was 88 degrees outside, so I thought it was... a bit odd. It was blazing hot in the restaurant. The woman at the register was nice, although she was covered in sweat. I askedabout the heat and she said the AC is requiring a part that they are waiting on, and it?s been like 3 weeks. Every employee thathas worked during this period deserves some kind of bonus by the owner/company. It was so hot in there that the moment youexited the restaurant and walked into 88 degree humidity, it felt like a relief. The food was very good despite being made inthose condition. Read more

Tracy Shrad 1 year ago
1

I understand the work shortage but having a body there isn't always the best went there today and the young man that was... working was making it very uncomfortable for his coworkers and customer at 1 point he said he wasn't making anymore hotsandwiches the female there told my husband she would make his food. Get rid of your negative staff and this place would be somuch better.. the females working appeared nervous but were very friendly this happened on July 7th @6pm. Read more

A E 1 year ago
2

Ordered a Portabella sandwich and got a cheesesteak. Went back to get the right thing and they looked at me like I was stupid.... New sandwich looks nothing like their menu - it was mostly bread. Read more