Reviews for Taco Bell in Parma, OH
Typically good food but sometimes the quality of prep is a little low, depends on the time and who's working the drive thru.... Overall one of the better Taco Bells in the area Read more
Came here after work at 10:30 pm Nov. 2nd. Ordered the classic combo, which comes with 5 layer burrito, a taco and cinnamon... twists and a beverage (diet mountain dew) I also ordered a crunch wrap combo with a diet Pepsi. I added on a side of chips andcheese. I received my drinks of two diet pepsis, which was fine I figured she misheard and I kept them. I got home 10 minuteslater and the only items in my bag were a crunch wrap, a burrito, one taco and a side of cheese. I spent $15. No taco for theclassic combo No cinnamon twists No chips I called and could hear a lady in the background saying that's all I was supposed toget and that I was wrong. Until I explained again the items I was missing. Was NOT apologized to, the girl on the phone was verysnarky.. was only offered to drive back with the food and get order replaced. When I asked if there was any other option shesaid no. I have been working for restaurants for 15 years. Management, serving and to go. I honestly have never been treated sorudely. And apology would've been a nice start, instead of talking about how I was wrong at first. At least put me on hold whileyou talk badly about me. Disappointed. Read more
Thought I ordered a dorito taco not just one large chip?. Whole order was below subpar quality. Won?t go back to this location
My nachos bellgrande was not grand at all. NO MEAT. NO CHEESE. I received chops, hard beans, and some sour cream maybe? And the... phone has been "busy" for 45 minutes. So mad. I have all 3 of those ingredients at home .....didn't need to pay $7!!!!! ???? Read more
Went there on 8/7/2022 at approximately 12:30pm and went thru drive thru. Upon pulling up to window to pay, there was some... young kid with red hair and glasses dumping the contents of his dust pan into trash can. After he is done he comes over towindow and just sticks out his hand to collect my money. Once he collects my money he proceeds to take off his dirty gloves andgrab my food and pack my bag. The issue here is he didn't wash his hands after touching dust pan. Sorry but gloves aren't anexcuse to not wash your hands. I asked to speak to the manager, he said "why"? I told him what he did was disgusting butdon't think he understood. Explained situation to female manager on duty and got my money back. While I was talking to her,the employee did wash his hands. Now, I know if I would have came 5 min later I would not have saw this incident BUT the factthat I did tells me this location needs to do a better job training their employees on proper hand cleaning when doing housekeeping chores in the restaurant. Read more
They "forgot" the meat on my entire order. But I guess when you have a bunch of teenage employees that are more worried about... hooting and hollering at their friends coming through the drive through than actually providing qualityservice; that's is whatyou get. I will never go back. I'll go all the way the taco bell in Middleburg before I ever go back to this Taco Bell and wastemy money again. Read more
As far as Taco bells go, this is the best I've been too. The staff was attentive and polite. They were quick and they got the... order rite!! Almost unheard of when it comes to TB! Read more
(Drive through) (noon) Service was quick, but the person taking our orders didn't mark down our orders right or even answer a... simple question. When we came to the window to pay we didn't even get what we asked for nor what we were charged for. He didn'teven give us our receipt and slammed the door before we could ask for it. Read more