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Reviews for Urban Plates in Pasadena, CA

Susanna SS 1 year ago
4

This fast casual restaurant has been serving Pasadena for several years. The menu is more streamlined now but there remains a... variety of dinner plates, bowls, salads and sandwiches. We ordered the steak salad and chicken Cobb salad. They came with aslice of cold grilled bread. The flourless chocolate cake and apple pie were very good, not too sweet. The dining room and patioare both spacious. The service is fast and efficient. Read more

Mimi 1 year ago
4

delicious, healthy food with not too long of a wait time. i enjoyed the ambience and how easy it was to order our food and be... seated. i also appreciated the wide range if vegetarian and vegan options. i felt satisfied after eating my meal without anybloating or discomfort. i?ve noticed the meat dishes and bread tasted slightly dry, but otherwise, the food was good for theprice and portions received. i would come back here again for the healthy options and ambience. Read more

Amber Faux 1 year ago
4

Good selection, vegetarian friendly, order-ahead available. My friends recommended me to come here and I don't regret visiting.... The menu has a lot to select from, ranging from soups, salads, sides, cakes, drinks, steaks and fillets. Staff were reallyfriendly and patient. Dining area is well lit and decorated. I ordered a Braised Beef and Mushroom bowl with Mashed Potatoes onthe side. I also ordered a side of Macaroni and Cheese. Also ordered was Sea Bass fillet with brown rice and Roasted BayPotatoes. We had Stubborn Root Beer and Mint Iced Tea for drinks. Water is self serve. Personally, I found that the MashedPotatoes and the Macaroni and Cheese were delicious and well seasoned, but the Braised Beef and Mushroom was a bit salty for mytaste. The beef was incredibly tender. For the Bass, I felt that it was under seasoned and a little dry. The Roasted BayPotatoes tasted good but seem dense. I recommend tasting the Mint Iced Tea. Refills on teas and sodas were free at the time ofvisiting. Additional seasonings, like black pepper, salt, Sriracha, and olive oil, are available at the counter for self serve. Read more

Erica Fung 1 year ago
3

I have been ordering door dash from this location, and the food was already cold when it was delivered. I am not going to... complain about that because delivery takes time. I finally get to dine in this pass weekend. The restaurant is very cute.Modern industrial decoration is my style. I order steak salad. The steak was cold when it was delivered to my table, which wasas cold as the ones I ordered from door dash. I was a bit sad as I was expecting a warm steak that fresh off the grill. Thetaste was a bit blend, and they did not give me enough salad dressing. Unsure if I want to return and give it anothertry. Parking is available in the structure and this restaurant validates the parking. Read more

dohyeon 1 year ago
1

I used to have nice experience dining here, but today?s dinner completely changed my opinion. So although i stopped writing... reviews since three years, I decided to write some words here. This was the WORST dining out experience ever since I came herein US. Both the portion and the quality of the foods we had were much worse than last time. I ordered the exact same dish asbefore and they first gave me about half the portion of the meat, which was overcooked and burnt. The meat was not tender andfelt like chewing a rubber. As you can see from the photo, there was a stark difference between the past photo (third photo, onewith brighter light and more portion) and the recent one(1st photo). I thought i got a kids? menu dish. And it was not onlymine. My friend also ordered the same dish and she got even less. And my other friend ordered a beef sandwich(2nd photo), whichwas terrible. The beef was overcooked and even though i did not try it myself it looked awful. There were lots of burnt on themeat and he said the meat was too stiff. After getting that sad portion of chicken plate, I showed them the past photo (thirdphoto), and they gave us more chicken-which would be a natural response for anyone who saw that difference in portion, but themeat was awful. It was overcooked so it felt like a rubber. (4th, 5th photo) I don?t know why urban plates changed this much.Perhaps they hired a new chef? Or the chef was drunk? I don?t know. Urban plates, you should definitely pay more effort onmaintaining the food quality. This was definitely not a meal worth 18 dollars. I?d say 10 dollars at most including the tip. Read more

d711van1 2 years ago
5

Had the Grill Grass fed Steak Sandwich, and the meat was really bad. Cheap meat, very chewable. I changed it to a 5 star, cause... they did reach out to me, and my wife's salad was really good. Customer service is fantastic. Read more

Andreas ?Aris? Aristidou 2 years ago
4

I liked it. Nothing spectacular but good food, plenty of options, fresh and at reasonable prices. Also fast and efficient... service. Their steak was good to perfection and the sides of carrots/potatoes and turkey bacon/brussel sprouts were really good.I?d definitely come back here. Read more

Mitch Weddle 2 years ago
5

Urban Plates, where have you been all my life!?! Great food, great service, great prices! Holy freaking grass-fed cow the steak... sandwich is truly masterpiece of flavors and textures that deserves a spot on the menu in heaven. Now that I've got yourattention let me tell you the tale of our first visit to Urban Plates. It was a birthday dinner on a Sunday evening with a largeparty of 30-50 people. The birthday boy arranged with management to "reserve" an entire section of the dining area for ourgroup. I don't think they actually take reservations so it was nice of them to accommodate us. That said, the kitchen and staffwere really on top of their game. Even though they were totally slammed with orders our food was delivered to our table in lessthan ten minutes. Thanks to those guys and gals for great service. I ordered the steak sandwich with an additional side of macn cheese and my wife ordered the chicken tender plate. Incidentally, a comfort food favorite of hers since childhood. We wereboth very impressed with the quality of the food at such a reasonable price. Truly a "food joy" experience. My wife is reallylooking forward to trying the hot chicken on our next visit. I personally believe that if there were a contest for best steaksandwich in Pasadena the chimichurri steak sandwich at Urban Plates could beat the very popular beef dip sandwich at the highend place just down the street. Very high quality food for a very reasonable price. Fun Facts: -Urban Plates first locationopened in San Diego in 2011. -Founded by Saad Nadhir and John Zagara the chain currently has just over twenty locations mostlyin Southern California. They have plans to slowly expand outside of California. -Their website claims that their food is allscratch made with organic ingredients. Using hormone and antibiotic free grass-fed beef, sustainable salmon, and never frozenchicken. So, do yourself a favor and give this amazing place a try soon. Read more