Reviews for Papa Johns Pizza in Pasadena, MD
called at 11:00 for carryout, operator said ? papa john?s pasadena, we?re closed. They hung up on me. Just feel like that was... unprofessional and untrue, considering their answering machine says they are open until 12 or later. Read more
I accidentally placed my order for carry out when meaning to place it for delivery. I called the store when I realized and the... manager had it sent out with a driver immediately and assured me it was no problem. And the food was still hot and cookedcorrectly. People always leave reviews when they have a bad experience so wanted to make sure they were recognized for theirexceptional customer service as well. Read more
Shack one of the worst pizzas I've had in years. If you sliced the pepperoni any thinner for your "special shack pizza" the... pepperoni wouldn't be there. Shame on you. Grocery store pizza for half the price is better! Read more
Last time I'll order from them! For some reason my last two, very simple pizza orders were messed up but I decided to try again... last night, Ordered a veggie pizza and a papidia. It was supposed to arrive in 30-40 minutes, ok great. I kept watch for thedelivery person so I could make sure I beat the dog to the door when it arrived. Finally at the 1 hour mark with no delivery Icalled to get a status on it. It was raining and I figured Mountain Rd traffic at 8pm could have been why it was taking so long.To my surprise the order WAS DELIVERED. I found it on my front step, soaking wet! This cost me $40 with delivery and tip. Notonly was it wet and cold, ants decided to take shelter in the box. It was DISGUSTING. I guess this was 'no contact delivery'even though I didn't request it. And it would have been fine if the driver would have used a little common sense and banged onthe door and made sure the customer was aware their order had arrived. No more, I'm done with this place and it makes me angrybecause I really do like the food. Read more
I?m a pizza lover!! But this Papa Johns is horrible. My pizza wasn?t hot when I got it nor have the right toppings on in, also... my wings are not even hot and they didn?t give me ranch either. Only thing I got good from this place was my bottle brisk! I?llfor sure go to another Papa Johns next time.. Read more
Just had my pizza delivered and it didn?t have any sauce on it! Because I asked for an extra garlic sauce they got confused. At... least that?s the excuse they gave me. The on duty supervisor wouldn?t take either one of my calls. 1st time I was left on thephone 12 minutes, not on hold, just an open line. I called back, same thing. That manager, I believe they said it was issuedChrissy, should be fired. She kept telling the counter people to find out what I wanted because she was too busy. I could hearher. FIRED. Read more
We were given an estimate of 23 to 33 minutes; but the pizzas showed up at 55 minutes -COLD- and with no acknowledgement or... apology from the driver. Since they showed up so late, my niece was picked up without getting to eat dinner. When I called tocomplain, and find out what happened, all I got was a ringing phone (with an automated recording about how successful the owneris) for 10 minutes... No one ever answered the phone. So I feel forced to voice my opinion online, since it seems like no onewants to hear it at the store. Read more
Over 30 dollars for a single large pizza to be delivered. Store charges a delivery fee, buy doesn't give that money to the... delivery driver. Too pricey when there are cheaper, better options (looking at you carinis). Read more