Reviews for Royal Farms in Pasadena, MD
Lousy customer service, disgusting looking food and a lazy incompetent staff. Waited 15 minutes for someone to notice I ordered... food. I live close by, stopped twice to use the bathroom and within the last 48 hours, noticed the soap dispenser in the mensbathroom is still empty. Don’t forget about the air machine that’s been broken for well over a year! The location that washere before the update had it going on. Get it together. Read more
Purchased a drink I OFTEN purchase, for whatever reason it tasted foul, brought the can back in (full) and tried to ask about an... exchange. There was a woman working behind the counter .. she made a scene, started yelling at me that she's not going to givemy money back just because I wanted to try something new and didn't like it (I didnt want a refund i wanted the same drink- itried to explain to her that this was not a new drink for me I could show her multiple receipts with this drink on it butinstead she just kept yelling no I'm not just giving you, I'm not giving you... while she walked away she proceeded to go backto the made to order section and would not speak to me I am highly disgusted with her attitude and will not return to thisparticular store Read more
Love gassing up our vehicles at our local Royal Farms! Thank you for all you do!
We just got two sandwiches here, and not only were they were both made wrong, but mine was made with a fly in it. I was two... bites from being done, too. Read more
I come here to grab a morning caffiene hike and a protein bar :). Well stocked, friendly staff and a clean store. Self-checkout... generally only takes card, but it's not a huge issue. Gas/rewards program gets you 10 cents off a gallon, and it always seems tohave what I need. Great little spot. Read more
This is the most inconsistent location I have seen. This location never has a full cooler to choose from, and if it is full it's... all the same item. Chicken salad is barely chopped up, I get whole tough pieces of the chicken, clearly it's old. Air machinenever works, countless other reasons this one is sub-par. Since the management change about a year or so ago the quality ofeverything declined, as well as the morale in the store. People that I had seen there for a long time wound up quitting becauseof it, and the ones that have stuck around are spoken to like dirt. I do not recommend this particular location until theychange management again to someone respectful that knows what they're doing. Read more
Stopped in again this evening to get 2 packs of cigarettes and a couple of cokes. Went to check out and the lady told me I had... to use self checkout. I told her I do not use them. The lady told me she did not have enough cash and I had to use selfcheckout. I told her I was using debit card. That she could check me out. She again said she was not checking me out to use selfcheckout. I sat everything down and left. Dashing down the street was happy to take my money and to check me out. Read more
I would of gave 0 stars but it wouldn't let me. Advertising on the radio you have pumpkin Spice coffee I came to get one no... pumpkin creamer. I asked the manager she said she didn't know if they had any left and said she was gonna Finnish her foodorders and she had too other employees making food. She was very rude. I will not come back here again Read more