Reviews for El Pollo Loco in Paso Robles, CA
One of the best Pollo locos out there always clean friendly staff nice environment
Stopped in on my trip for a Taco and salad and was happy to see the place was clean and inviting. The service was great and the... food was delicious!! I love the side salad; it's crisp lettuce and the tortilla chip pieces with the crumbled cheese is perfectwith the creamy cilantro dressing, I always order an extra side of dressing because it's so good. I ordered an Avocado chickenstreet taco and it was delish as well. Very nice staff!! TY Read more
It did not smell very good in the lobby It smelled like the restrooms. Which is weird cuz the restroom smelled like onions.... Their churros are fire though Read more
Very very delicious, but that smell from the bathroom is enough to make you toss your cookies.
We went to this location as we were traveling through. Food was ok for the most part. My chicken wasn't cooked all the way... through, but everyone else's seemed fine (writing this review 24 hours later and nobody got sick), restaurant was pretty dirty.Sticky floors throughout, bathrooms were not cleaned (resembled a gas station bathroom) but they did have soap and appropriatesignage for employees. The managers & supervisors did their job well but one employee there was very rude to my wife when sherequested the dressing that was supposed to come with her salad (I witnessed it). When I spoke to the employee in English (justrequesting the dressing), she was rude to me and refused to give it to us. When I changed the language and spoke to her influent Spanish, she was surprised and gave us what we asked for but I could tell she was still very reluctant. I was nice aboutit and was sure to thank her for her extra effort and "generosity" but all that fuss over a couple oz of cilantro dressing thatwas supposed to be included with a salad? Not worth it. We won't be stopping there again. Read more
Service and food were absolutely terrible. We (my four kids and I) waited in the drive-thru line, at the speaker box, for 15... mins before somebody took our order. There were two cars in front of me and a few behind me, or else I would have left. Theemployees were all over the place when we got to the window-Didn't know which order was ours and they couldn't figure out how tocharge me for a side a barria....The food equaled the service we got. Save yourself the time, money, and frustration and headsomewhere else. Read more
I ordered and had it delivered through DoorDash so it was a little more pricey than the in store menu. Surprisingly, I had my... food within 35 minutes. I ordered a regular salad which was OK but they forgot to put the cilantro dressing on it. I ordered afour piece chicken which is probably the best I?ve had in quite a while from any El polo Loco. The corn tortillas were barelywarm so they fell apart soon as I picked them up. Even with a couple shortcomings when I?m in the area I would try this storeagain. Read more
understaffed so it's understandable that everything here takes a little longer. Most of the time they get my order correct. The... last two times, I've had to go back for something. Otherwise, it's a great deal for great food usually. Very rarely is it bad. Read more