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Reviews for Dunkin' in Pawtucket, RI

the game player 1 year ago
5

Good place, but one incident.i order a bacon egg and cheese in the drive thru, I take a bite of the sandwich and it taste... different. That's because there was a big chicken nugget instead of bacon. I cried. So 4 stars is service. (She was white, andblonde also). Read more

Patuia Varzia 1 year ago
1

They?re unorganized walking in you have to wait 10 minutes for 1 sandwich. People stay away from that places if your on the rush... because you will get stuck and they attitude will make you smack them and get locked up.???????????????????????????????????????????????? Read more

Natasha Correia 1 year ago
1

So my husband loves Duncan but this store clearly does not know how to make coffee without leaving some kind of napkin in side... his coffee will not be going there again Read more

brigette morales 2 years ago
1

Worst of the worst here in Rhode Island ! They do not know CUSTOMER SERVICE AT ALL ! Everybody knows if u worked customer... service u don?t be rude just because u are having a bad day ontop of being rude everything is always wrong overly cooked orcoffee u can tell just sits there ! Worst part is the ladies always talking about their employees buisness or theirs orcustomers etc and ohhhh they never answer their phone ?lastly don?t even bother repeating ur orders because they still do it howthey want purposely! It?s not the store it?s the employees and poor management! This one I would never go to again aftervisiting for first time Read more

Tony Rocha 2 years ago
1

Used to be one of my favorite dunkins, maybe its just the staff i deal with but they can never make my order correct and always... got an attitude when all you want is to fix your order. I literally dont bother go to this dunkin anymore Read more

Danira Ortiz 2 years ago
1

Worse Dunkin location around. I?ve gotten so many wrong orders here. I keep giving it a chance because it?s easy to go in after... food shopping next door but it?s not worth it. I could tell that the girl taking the drive thru order was struggling to get myorder as she kept repeating it incorrectly. Thanks to this I pulled into the parking lot after receiving my order to check itand sadly I was right. I believe everyone deserves an opportunity to earn an honest living so I made sure to clearly repeat myfirst item and take it slow asking one by one and still my order was incorrect. I did not ask for less spread and the type ofbagel was also wrong. They were closed so I had to walk up to the drive thru window. It wasn?t just me. There was a man beforeme having to do the same. The worst part was that instead of being accommodating for their mistakes they had an attitude when itcame to fixing them. This location needs better management and customer service training. Read more

Michael Hannigan 2 years ago
3

Even though they have great food here and great coffee, there's always something that's not available. It's either a maple... frosted coffee roll, or certain type of donut or muffin, or you can't get a coolatta because their machines are down forcleaning or you can't get a sandwich because they're sandwich machines are down for cleaning etc. There's always a reason whythey can't give you something. They also get the order wrong about 50% of the time. Read more

Franklin Ticas 2 years ago
4

After leaving a horrible review cause of my experience. I've given this location another chance. I've gone two week in a row on... different days and thins are so much better thank you. I had one of the flakiest delicious croissant. My coffees have been madecorrect and taste better. I appreciate the hard work. I'll be coming back soon Read more