Reviews for Dunkin' Donuts in Pawtucket, RI
Like every Dunkin' donuts in the area, don't go to the drive-thru if you want the order to be correct. If you do go to the... drive-thru definitely check the order before you drive by otherwise you'll be going back through the drive-thru or you'll haveto go inside to get it corrected. Also common among all the Dunkin' donuts in the area is that day don't fully cook their hotfoods. For example a grilled cheese does not have melted cheese in it. It'll just be a couple of slices of cold cheese insidesome lightly toasted bread. You can try asking for it well done and sometimes they will do it correctly. I go to a lot ofDunkin' donuts because I'm on the road a lot of times in the morning and this is a thing that's common with Dunkin' donutscompany-wide so I'm assuming it's either incorrect instructions from corporate, or they are under so much pressure to rush thatthey just pull things out before they are done. I have actually seen them do this just about every time I've been inside andwatching them cook. Before the time it runs down they pull it out of the oven. I don't think they realize what kind of effect ithas on their food. It makes it pretty gross. Read more
Such a busy location and they work so well in tandum. They did get my coffee wrong but quickly made it right!
I love this Dunkin donuts but how do the snakes survive the cold new England winters
Best Dunkin ever great service very kind
Fast professional service and the staff is more than happy to assist with questions you might have.
This Dunkin is the best dunkin if you want your coffee made right. Pawtucket Broadway Dunkin Donut has horrible employees and... has no clue what they're doing. Not organized. Couldn't make a proper coffee, was not satisfied so I went to another dunkingnear Exit 30 to have that dunkin remake a better coffee for me, I was more than satisfied Read more
Went there this morning, St Patrick's day, at the window they messed up my ice coffee order. Not a problem.. I just pulled... forward to wait for my new coffee that they were remaking. No issue! BUT........ When the employee, a young girl, brought mycoffee out to me, I should have known something was up by the way she was holding it. Holding the lid and holding the bottom ofthe cup. As she hands it to me, naturally I go and grab it from The Middle, because she's holding the top and bottom and thewhole coffee spilled everywhere in my car and on my leg. Clearly this coffee was overflowing and filled to the rim to beginwith, hence the way she was holding it. As the coffee is all over my car in my leg, it's like she didn't know what to do. Shewent back in got me a new coffee and grabbed me tons of napkins but just handed me my second coffee with no apologies and walkedaway. A few problems here, clearly the person making the coffee overfilled it and the employee running it out, could care less.Train your staff better. Read more
Prefer Dunkin over any other coffee shop