Reviews for Cracker Barrel Old Country Store in Pelham, AL

First of all, the service was excellent. Our server was very attentive and took care of all of his customers. The food was... good but not hot. My egg sandwich and hash brown side dish was cold. I?m not really picky and it tasted good. I would go back. Read more

My family was traveling all day and wanted a good meal to eat for dinner at our hotel. We ordered curbside and 40 minutes after... the order was supposed to be ready, we went inside to check on our order only to find that our food was just sitting there. Gotback to the hotel to find we were missing a salad, didn?t get any butter requested for biscuits and cornbread, food wasn't evenwarm. Tried calling the store to talk to a manager and sat on hold for no one to answer. Poor customer service - we won?t becoming back to this location. Read more

One of the best Cracker Barrels I have been too. Food was great. Service was over the top as well.

Service was excellent. Both meals ordered were exactly as ordered. Food was ready very quick. All employees were very friendly. ... Our waiter was really good. Read more

Service was good. It was not busy. Mother liked the meatloaf. I like the grilled chicken tenders and the kiddos loved our food... too. Also bought chicken and dumplings for take out so my husband can have dinner when he gets off work. Great price for all ofthat. Read more

So upset. Everything was fine at first, the young girl took our orders and gave us our drinks. Time flies and we weren?t offered... any refills. We received our food and my husband and I specifically asked for NO CHEESE. So I kindly told our waitress that weasked for no cheese. She seemed annoyed, rolled her eyes, and flipped her checkbook almost to see if we were telling the truth?I swear I told her in a nice way . So then she went to go ask for new orders and while we?re waiting ? STILL NO REFILLS :( thenshe comes back with our plates and she brings us PLAIN CHICKEN BREASTS. At this point my husband and I are hangry and frustratedso we wait for our check and she didn?t even accommodate us or discount anything for the inconvenience. We didn?t even geteverything that goes on our order because she brought us PLAIN chicken breasts. Read more

Mmmm smells so good. Not ate yet but will later been sick and need the nutrition hubby can't be with me so he insist I get... cracker barrel. The shop has the cutest thing Sally of it's ouch on prices but still plenty that's within the range ofacceptable. So I posted the main stations of items they have on Google maps. Thank you cracker barrel for home cooked style foodit's great when your looking for a home and it's not possible to cook in the hotels I have a stove top not a oven for thosethings. Thank u again. Read more

The usual Cracker Barrel Experience. The wait was roughly 45 minutes. My daughter and wife shopped while we waited. Once we... were seated our waiter promptly greeted us. He was very friendly. We ordered and 20 minutes or so our orders came out. Therewas several mix-ups, but the waiter did he best to correct. The food was decent except the pancakes which we couldn't cut witha knife. The waiter removed the pancakes from our ticket. The Pork Chops my daughter and I ordered were good along with thecorn, hashbrowns and fries. My wife Shrimp were ok. All in all it was a decent trip to CB. Read more