Reviews for Whataburger in Pelham, AL
Food was good and accurate. Only wish they had more than one toilet in that huge bathroom. Could have 3 stalls in there so... everyone isn?t waiting in the hall. Other than that it was good. Read more
There was nothing fast about this food. Took over twenty minutes to get food. There was nobody running the front so people would... come in and just stand at the register for five minutes before leaving. The only reason this gets three stars is because thefood was fine when it finally came out. Read more
They wasn?t letting anyone order through the drive through and slow as always. I believe the girl was new so she couldn?t help... it but slowness no drive through available has been a issue at this location. Supposed to be 24 hours lot of times no one ishere and have lights on like it open Read more
Terrible everything! The drive thru was broken and the customer service was none existent. I wouldn't go there after 10pm. Day... time is fine but not at night Read more
Awful. It took 30 minutes to get our food (2 burgers and a kid's meal). It wasn't busy, there was only two other customers in... the restaurant. There were plenty of workers. When the food finally came, the burger buns were soggy and the burger lukewarm.The staff was unapologetic. The manager was busy cleaning the floors and wasn't monitoring the kitchen. I expect more fromWhataburger. We will not go here again. Read more
The food is good but don't order anything other than what's on the menu, nothing special. if you say no vegetables and ketchup... and mayonnaise , they will give you pickles and mustard. this is not Burger King and you do not get it your way. howeverwhat's ever on the menu that's what you will get exactly as it is stated. when you go through the drive-through you must repeatyour order at least three times. whoever is taking the order does not pay attention to your first two attempts. other thanthat, this is a wonderful Whataburger. if you order anything special and you have to drive 30 minutes home you will bedisappointed when you open the bag I can guarantee you that. Read more
The absolute best burger joint you can go to and this one has the nicest staff you can ever come across. They stay busy and they... do there absolute best to keep the orders fresh. It?s hard to make fresh food with fresh add ons and do it fast at the sametime. I applaud everyone at this location specifically. I just came and swooped me two patty melts, two onion rings withjalapeños. Somebody is about to have a deep sleep. Read more
The food is always good but this rating is about service. Lavaughn was so friendly even though it was early morning. He acted... how customer service employees should, with a smile and great energy. Read more