Reviews for Moe's Southwest Grill in Penfield, NY

The food?s always fantastic here, and the portions are pretty generous for the price. And even when things aren?t perfect, Sal... the manager always makes things right. Great food and great people, couldn?t recommend it more. Read more

My boss and I came here for lunch today and I my god. The 3 guys working were all miserable. No sort of customer service at all.... Throwing stuff around, having a attitude. The food didn't look fresh either. Realized the one guy put both of my stackers on topof each other in one container, so when I got back to work me and my co worker had to figure who's was who's. Why not separatethem. I know nowadays customer service has went out the window but I'm all set on returning back to Moe's. Be grateful you havea job. Period. Read more

Horrible. Whole restaurant was DIRTY. Not one clean table to eat at. Unprofessional staff... one guy on his phone while making... our food, complaining and swearing in front of customers! Mediocre, overpriced food. I seriously cannot believe the PenfieldLocation is still in business under those conditions... i was shocked! LOVE Moe's, HATE this one! Will not be back... we'll goto the Victor Location from now on. Read more

The Penfield Moe's used to be great. I always enjoyed coming here a few years ago. Unfortunately, it's really fallen off and I'm... never coming back. The entire restaurant was filthy: literally every table had food debris on it. It is horrificallyunderstaffed to the point where the guy making my quesadilla was on the phone while he was making it, admittedly it was for hisjob but still. The staff that were there were also rather unprofessional. Food itself is completely mediocre now, at best. It'sa shame because again, it used to be great. Even the free chips got worse. I'm scared for my health after eating there. Read more

Food was delicious. Though, I felt like I was bothering the employees just by walking through the door. Then while my family and... I were eating lunch, one of the workers told a guest ordering, that they were quitting. Read more

Wish I could give zero stars. The Penfield Moes is the dirtiest place I?ve ever been. I walked in for my pick up order the guy... working looked me dead in my eyes and said ?it?s gonna be a while?, turned away, and asked the next customer what they wantedwithout even starting my order from 30 mins ago. When my food was finally ready, the order was completely wrong. Terrible dirtylocation with terrible staff working. The entire place needs to be shut down and rebuilt from the ground up. Read more

My wife and I just got the Fajita kit - Steak and Adobe Chicken - we didn't realize they'd deliver to us - but not only did they... - it was a done in a very reasonable amount of time (kudos to the driver - thanks) and the items meant to be hot will stillpretty warm when it got here. Everything was fresh and it tasted delicious. Very well done - we will definitely be doing thisagain!!! Read more

The home wrecker bowl was pretty good. But I feel shorted to spend $12 and only get 5 tiny pieces of steak. The girl making my... bowl purposely took a single piece out and back into the container.. I was shocked ????. Very expensive for the quality youreceive. Guacamole in east Rochester taste a lot better for a similar price. Read more