Reviews for Salvatore's Old Fashioned Pizzeria in Penfield, NY

We order from here ALL. THE TIME!! Ordered an eggplant parm sub. Had it delivered. It legit looks like it caught on fire!!... Burned to a crisp. So I called and was told I could bring it back and they would re-make it. Or she (the so called managerMakenzie) would give me 1/2?.HALF CREDIT for another one!!! What???? I need to bring it back?? I just paid how much to have itdelivered??!! Very rude, zero customer service. Never going back there!! Im just glad not all the locations treat customers likethis. Need to add This is the Penfield location Read more

Place has absolutely tanked post covid. Bread Is always stale now and cold cuts never fresh. Used to like this place but now?.... Stay away! Don?t waste your hard earned money here!!!! Read more

Haven't really gone here in a while I do like the slices but $7.07 or whatever is was is a little much despite the size of them

Service sucked....walked in to people staring blankly at you like you interrupted their day, then gaslight you that you are... wrong about the poor quality of a dish you order frequently because it is the only thing you like there.....no thanks. Going outto eat is a treat for us and the mood of the employees effects the quality of the food and the experience. This is longer aplace where we want to come. Hope they figure it out because it used to be better. Read more

Have to keep my Thursday deal going sub & drink !! Sooo good order 2 !!

Zero dollars were spent due to Grill being closed 30mins before closing. The service/quality has been diminishing over the past... several months. With that being said tonight you have lost a nine year patron. Read more

I've always been happy with the food here, but last time I got a pizza it was very disappointing. The cheese was burned. They... were out of pepperoni, which I thought was rediculous, so I got sausage. There were maybe 4-5 pieces of sausage on a sheetpizza. The wings were ok, not great. Very expensive, very disappointed. Read more

I have gone here several times. I am a fan of their pizza with the old fashioned pepperoni. But the lose stars on their fish... fry. We got it twice in the last couple months. In both cases a take out. The first time they forgot the roll and tarter sauce.I was already home so I just ignored it and luckily I had stuff to make my own at home. The food was pretty good. We took asecond shot at it. This time I actually paid a dollar or whatever it was to get extra tarter sauce figuring this way theycouldn't forget. Well, the remembered the regular order of tarter but didn't put the extra in the bag. Not only that but nocoleslaw. We got the roll but no coleslaw. Again, I was already home but I was pretty aggravated. I called and explained bothinstances... all I got was....we can send someone out to you in 10 or 15 minutes with it. The fish was already almost roomtemperature and I just hung up. Honestly, they should have refunded my credit card for at least a portion of my order. I am notlooking for free food.....but I was just very disappointed in the food/store/customer service. Read more