Reviews for A&W Restaurant in Penn Hills, PA
No pop, no A&W PRODUCTS. Out of many condiments. No cheese curds, no milkshakes. They had fish. So sad.
Its dining room is closed and they did not have chicken fingers when I was there. The rest of the food was good. They also did... not have enough staff to run the drive through. They were trying their best Read more
Called to see if a&w used same drive thru as long john silvers, was told yes they do. After waiting behind 5 cars, got to order... and was told they didn't have burgers and sliders, just long john silvers, even though a& w items were on the menu sign.Idiots!!! Read more
Got my order wrong I turned around went back and they messed it up again. But it's fastfood and this is what it is now days... terrible service. Read more
Always crazy slow. I just sat in the drive thru for 37 minutes with only 3 cars in front of me. I'm assuming there is a lack... of employees, but ownership could obviously make more money if they could speed this process up. I typically pass therestaurant as I can't wait in the line as long as it takes. Food is good, just not worth the hassle. Read more
I haven't had service like this in at least 20 yrs. A woman & her son was working there & she was running the restraint like she... owned it & it was a 5 star. The oil was fresh, the food was like Long Johns use to taste when I was a kid. It was very clean &the conversation & customer service was there. Please, please, keep her corporate. Now everyone I'm in the area I just wannastop & spend money for the great food, conversation, & atmosphere . I believe her name was Machelle Lee Read more
The place is a step back in time. Booths that told you it's the 60's and the food is delicious. My wife and I had the $7.99 all... you can eat deal with free refills on everything. Fish, chicken, sides, cooked perfectly. Staff is nice, a little slow due tocustomers not quite sure what they want and having to be walked thru it all. Read more
Zero Stars but had to give it One Star as Zero is not an option. This establishment needs some serious help or shut down.