Reviews for Baskin-Robbins in Peoria, IL
I frequent this location for dunkin coffee on Sunday afternoon. Line is long for drive thru almost always. It was 20 mins last... week. Need more helpers for the peak times to keep it moving. I give three stars only because the iced coffee 3 times now havebeen made too strong. Today was surprisingly good finally. Still they need help keeping the line moving. Read more
I've been here a few times . Customer service is all right . Until tonight when I mentioned that my shake was like chocolate... milk she told me it suppose b like that and rolled her eyes up at me. I get down the road and notice they didnt even put bananasin it. When I called the girl said theirs no one I could talk to and b happy to take my name and they will call me back. Lasttime i was here they just threw topping everywhere and had no care of what it look like or even tasted like I'm going to eastpeoria for now on Read more
Asked about a flavor the website had - the guy said they did not have it so asked if they had a similar one and he said no.... Asked what flavors they had right now and he rudely said to come inside to see what they had. Then a lady came on the speakersaying they did have the similar one. We ordered that and they came dumped upside down in a bag and the lady did not say asingle word besides giving the total. Not very pleased with the customer service - especially since we were the only ones inline at the drive up at the time. Read more
Their chocolate malt was TERRIBLE. Was more like chocolate milk, ( did they cut the amount of ice cream to save money??) and the... chocolate flavor was very diluted. PLUS they were expensive. I have NEVER been so disappointed with a food product. Read more
I used my free birthday scoop coupon as an excuse to take my wife and our friend Julia out for ice cream. We had a nice time in... a pleasant place with good service. Little did we know that today was national ice cream day! Read more
It's right on the corner of the road. Parking might be a little difficult if you are new to this area. Good place for a quick... bite. They do make ice cream cake right in front of you if you need them immediately. You can sit outside as well, they havebenches. Read more
Customer service was not a priority. Both of the workers there got into an argument because the the young man was talking to his... buddies instead of handling customers and said that he was taking their order which he was not. I also heard manager from theback yelling at them instead of handling situation calmly and also making sure line of customers were addressed. Very slowservice and not enough attention to customers. Very disappointed. Would give less if I could. Read more
Bit pricey for one dip ice cream and not great selection for non dairy ice cream I had mango it was good had chucks of mango but... i have had other mango with carrots that was delicious. Hubby had Rocky road which for him was delicious Read more