Reviews for Rustic Oak Cabin Steakhouse in Perry, MO
Very good food and friendly service! Great menu with a lot of good options.
I will preface this review with that I've been to the Rustic Oak in Hannibal as well a couple years ago. I wasn't overly... impressed but the service in Hannibal was a lot better than what I experienced at the Perry location today. Another group and Iboth walked in at the same time. That group went before me but no one even acknowledged their existence for good 10 minutes. Wedecide to leave because after seeing other bad reviews, and already seeing patrons getting treated poorly, we weren't even goingto amuse this place. You are better off trying the Junction or the Hitching Post down the road. It seems to me to retain adecent reputation in Hannibal, they ought to close up the Perry location. Read more
We?ve been coming to Rustic Oak for the last several years and have always loved it. Unfortunately, after having a terrible... experience for the last 6 or 7 times in a row, we will likely not be coming back due to the staff and horrible service. Sohere?s the good? The food here is fantastic! They have a wide variety of items available on the the menu. The atmosphere is verycozy and feels like grandmas cabin. The bad is the service and the wait. In a service driven industry, attitude is everything,and the team at Rustic Oak has the wrong attitude. The staff at Rustic Oak seems bothered every time someone walks through thedoor and asks for a table. Last week we watched the staff openly discuss whether they wanted to take a to-go order over thephone 30 minutes before the kitchen was schedule time close in the middle of the restaurant? Tonight the girls had a family walkin 1 hour before closing and they made them wait 45 min before seating them just in hopes they would leave. To get a refill wehad to flag down one of the two servers and ask for refills which still took 10 minutes to get. Every visit takes well over anhour and sometimes up to 2.5 hours after being seated. Tonight there were only 4 tables seated and it still took 30 minutes tojust order out food! We?ve experienced bad service in the past so we try to be patient and plan for a long event but for burgersand wraps and pasta it isn?t acceptable to wait that long. However the real problem is the staffs bad attitude and failure todo the simple things like refill drinks and clear plates away from the table. Basic food serve 101 hasn?t been taught to thewait staff and it shows. We haven?t seen a manager in or owner in months. I know everyone is short staffed so we are fine withwaiting, but not a bad attitude. We will choose to take our business elsewhere going forward. Read more
Everything was absolutely delicious. If you want some down home country cooking this is definitely a place to check out. Besides... the big menu selection, also have a big dessert selection, including homemade fudge and ice cream. And bring the family...there's a campground directly behind the restaurant and a water park right down the road. And the lake is only a few miles away.Definitely would recommend to anyone that's out that way. Read more
Pretty good food in a rural area. The service was outstanding. Everyone was friendly and attentive. Though it was near closing... time, we were welcome. Had onion rings for an appetizer. They are homemade and delicious. We had a pork chop and a chickenfried steak. Both were good. Nice choice of sides. Great variety of delicious desserts including pies and ice cream. We hadcoconut cream pie and it was excellent. Read more
The restaurant decor and waitress Cheryl are 5 stars. The food is average. We even got yelled at by the owner lady -who found... our order confusing.?!?! Definitely an Interesting experience. Read more
Food was absolutely amazing and our waitress was was very pleasant and friendly. Highly recommend if in the area. I had the... Jack Daniels Bourbon pork chop and my husband had the Two, Two, Two deal two catfish filets, two jumbo shrimp and two chickentenders. Read more
A hidden gem for sure. Chesseburger amazing the catfish is awesome. Hands down one of the best places I've been too