Reviews for Mary's Pizza Shack in Petaluma, CA
The chicken Fettuccine Alfredo was chincy on the chickkn. I've had this in the past and there was an adequate amount of chicken... then, but not now. The first waiter forgot to bring us our soup and salads. The second waiter had to accommodate us by loweringour bill. Read more
I really enjoy getting certain things from Mary's but every time we go in the experience is very uncomfortable the atmosphere is... bad the staff is very unattentive. Every time we've come in we stand at the front waiting to be sat in the stop will stare at usnot telling us they'll be right with us. Or to go to the front if you want to place an order. Last time we ordered to go theytold us 20 minutes and we came over 20 minutes later we walked in we had placed it there did some shopping in the plaza theydidn't give us a time frame for a couple minutes we just sat down and then all of a sudden they said 5 minutes and 15 minuteslater we're still waiting for our pizza no communication the energy is just bad I hope they fix this problem. Read more
well, in addition to being a marys customer, i also work with doordash and deliver orders from there. I stopped shopping at... Marys for the amount of time we waited for an order. It's an endless delay and a lack of consideration with the customer andwith us who are working and trying to earn our money, today was the last time I took an order at marys, I arrived and asked forthe customer order and the attendant said ok! OK? I waited for 30m I asked again, politely if she could check how long I wouldhave to wait, so I could let the customer know, she went to the kitchen and did several other things but didn't ask the cook oranyone else how long it was going to take a while, and went to do other things and left me waiting without information, not onlyme but other drivers! It is a lack of respect for the customer and the Driver who is working there. What's your problem? Whynot place the order in the system only when the sales order is ready? That would make it easier for both of you! I leave heremy disappointment with this restaurant, which has very good food, but staff and organization score 0! In the end I was forcedto cancel the order due to delay, pending points in my application! Read more
Went in and order a small pizza and a large milk to go. We sat down at a table. The counter person said it would be only 15 to... 20 minutes. It took 45 minutes before we got our pizza ???? to go. There were no customers at the table just at the counter bar.We were not very happy by the time we got our pizza to go. Read more
Last night was a little hectic, sadly seems Mary?s has been under staffed for a while now. Our waitress Tammy was absolutely... amazing. She did very well with the rush she was given and being short staffed. Will definitely be back to see her again! Read more
Nice location, good atmosphere and delicious food. The restaurant is nice and clean and the staff was great.
This is the coolest Mary's restaurant building! Love the design and ambiance! They did a fantastic job of setting up for Covid... eating in the front and back, and of course their food is DELICIOUS like usual! Great job, Mary's! Read more
The food is great, but service is always slow and selective. Some customers get great service while others hardly get noticed.... Every time I come in, it seems to be the norm. Takes bartender more than 5 minutes to notice your cup is empty. Disappointedand will not come again. Read more