Reviews for Wendy's in Petersburg, VA
Faster than I've been through there drive through ever fries were cold though ???????????
The restaurant was disgustingly filthy! It looked like there was feces on the toilet handle. There was no ice or napkins. The... drink station counter was filthy as well as the drink machine. I have never been in such a disgusting restaurant. The fries werecold. Read more
I love Wendy's Apple Pecan Salad?? It is absolutely delicious?? They pack the salad with grilled chicken and the Pomegranate... Dressing outs it over the top. You have to try it???? Read more
So why is Wendy?s choosing when they are doing regular orders or DoorDash only? It seems like the staff is choosing to do what... they want. I used to worked DoorDash and I had to put the order in?if Wendy?s closed at 1 why are they only taking DoorDashorders? Everytime I come here there system is down or they just don?t want to take orders. It?s just seems like the staff isdoing what they want. Just shut them down this is terrible business. Read more
Overall food was decent, service was slow in drive thru and at the time I guess their card machine was down luckily I had cash.... I was overall satisfied with my food. Read more
Wait time in driver through is ridiculously long, took 9 minutes after ordering to get food. Change shortages are not... customers problems; change up or down. Never short change customers. Read more
As an AVID lover of Wendy's who dines at various locations at least once a week I was beyond disappointed this morning. I went... to this location, ordered a $5 Bacon Double Stack Biggie Bag (plain, just patties, bacon and cheese). After I received my food Ipulled in the parking like to check my order and unfortunately saw there was mustard on my burger. Even though I'm allergic tomustard, no worries we're all human and people make mistakes. I go inside, reiterate to the gentleman at the counter (he willremain nameless) not only that my sandwich was made incorrectly but also my mustard allergy. He takes the burger, and in acouple minutes comes back with a bag with my burger in it. 20 mins or so later as I'm traveling down the interstate and havealready consumed my nuggets and fries I'm ready for the burger and when I unwrap it it's the SAME exact burger with the mustardpoorly WIPED off! I call & speak with the manager who was EXTREMELY apologetic, professional, polite, and willing to remedy thesituation but I declined to come drive back to Petersburg when I'm already 20 mins away. I appreciate the manager and she is notat fault whatsoever; but as someone who has worked in the food industry before NEVER would I sacrifice someone's health by beingso careless, reckless and having no disregard for simple customer service. Gotta do better my boy! Read more
Tried them out two days in a row. Day 1 - not serving breakfast. Go figure. Day 2 - Not only did we not receive the extra honey... butter but the sandwich was like eating pb crackers. ???? I thought PTB woulda held it down. SMH. Never again. 2 stars onlycause the lady was friendly. Read more