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Reviews for Panda Express in Pflugerville, TX

Jessica Lyles-Sharp 1 year ago
1

I really need yall to do better. 3rd time giving this place a try n always rudest employees. None are knowledgeable. Always... say theres no manager on duty. Then out of no where a guy comes by acting like a manager. But no knowledge either. How u haveno teriyaki chicken. N then wait is 30 mins. U mean to tell me u didnt see it getting low. N then now noodles or white rice. N brown rice was almost white. Let other people know that was coming in whike we was leaving. They said sounds about right. Thats so sad. Read more

Wesley Rihn 1 year ago
2

This place seems like it?s operating in Disaster mode, honestly, you?re probably better off going some where else in the... shopping center, there are many other options. The ice machine is out of order, so no cold drink, and the drinks you can getare flat. Apparently they?re also out of c02. They were out of noodles when I ordered, so fried rice for me. Edit: canconfirm the ice machine has been out of order for at least a month. Seriously, the CEO needs to know about this situation. Read more

Ray Dody 1 year ago
4

Always delicious food. I wish the staff would speak louder to us OLD FOLKS! With all the banging in the kitchen right behind... them, and with masks over their noses and mouths, we can't hear them as well! Read more

George Sidener 1 year ago
4

It's consistent. I've noticed over the years how more noodles or rice is packed in and less main course. Beef and shrimp are... always a premium. The portions have become smaller but the taste is great. Efficient staff. Plenty of parking. Read more

Melissa Villarreal 1 year ago
1

We go to this location regularly since it?s my kids favorite. Quite often I?ve had parts of my order missing and just chalk it... up to human error, and have never made a deal. I went today and had really realized how often items were missed off my order. Ibrought it up really just wanting the missing Rangoon order from last time. They put up a big fight over a $2 order of rangoons,and were very rude. I?ll make the extra drive to the RR location from now on. Providing good customer service isn?t that hard. Read more

Blanca Flores 1 year ago
4

I went by to pick up Sesame Chicken and it was one thing they were out of. No worries I enjoy other items on the menu. I usually... pick up a child size meal since the meals have plenty of food or sharing. Read more

Mz Kandice 2 years ago
1

I will never go back again. The customer service is terrible! I stood in line with 3 other people behind me with no... acknowledgment ... there was no ill be right there, hello or someone will be with you. We watched people go back and forth untilthe young lady finally came. I told her what I wanted and I saw her make 1 plate when I asked for 2. I reminder her and Shethen said with an attitude "I know I'm gonna wait on lo mein and fix it" I said " oh,ok. " We live in Round Rock so we didn'teat immediately. I was super unhappy because my lo mein taste like half cooked spaghetti. The noodles were sticking togetherand if you cook you know that means they are NOT DONE. 1 of my sides(mushroom and chicken) also looked undone... looked likecanned dog food, same color and all. Had I not made it home before preparing to eat, I would have taken it back! ONCE AGAIN,I'LL NEVER GO HERE AGAIN! TERRIBLE CUSTOMER SERVICE AND BAD FOOD Read more

Isabel Ehuan 2 years ago
3

Service is decent. The quality of their meats has gone down for sure but their prices have gone up. One thing tho, they don't... put work into their rice. Their fried rice looks more like white rice, they just throw one or two pieces of carrots in there! ontop of that, some of it is still hard and as you can see it's all balled up. The color you see on it is from soy sauce. Read more