Reviews for IHOP in Phenix City, AL
Our server, Hannah, made our night with her friendliness, thoughtfulness, and humor. We wanted comfort food, and that's what we... got. It was well worth the 30 minute trip! Read more
Stopped in Sunday for breakfast and had a wonderful meal. Got so busy talking that I forgot to take pictures but everything was... great! My granddaughter had the chicken fajita omelette and I had the 55+ two eggs (scrambled) with hash-browns, sausage andtoast. Portions were enough for both of us to have leftovers. Nice plastic boxes and mine was enough to look like a real to-goorder. Doctor ordered decaf coffee tasted nice as well. Sweat tea for my granddaughter was complimented as well. When I'mback in town we will make it a point to visit again. Read more
Very rude. I picked up a door dash order no one came even though they saw me standing there. I tried to get the customers order... off of the mobile order rack and a lady was on the phone told me the host will be with me even though I knew that was my order.I sat down to wait and another customer walked in the host looked right past me and helped the man that arrived after me. As Iwas still standing there she still did not acknowledge me so I said I have a door dash order then she went and got the order Ialready knew was mine which had been sitting for 10 minutes. She walks back and slams it on the counter not even handing it tome and didn?t say anything until I was almost out of the door. They have very nasty employees. Read more
My visit could have been better. There wS a young man in the seating area that was intoxicated and yelling foul language from... the seating area. I figured that maybe the management was in the back offices and could not hear the man. Needless to say, Iwanted to leave out of worry of escalation but my husband wanted to finish his meal. I wanted the manager to know what washappening because I thought I heard someone say that he worked there. While paying, I asked the woman if I could speak to thenight manager. She answered and said that she was the night manager. When she said that I was upset because she was in thatman's presence while he was cursing, speaking with guests ( especially young children. The parents quickly dismissed him) I wasdisappointed. The manager knew what this man was doing and never stopped to say anything to him. I was under the impression thatthis was a family restaurant. Not a place for the f words and other offensive language. I asked the manager if the day managerwould be in in the morning. She replied yes but I forgot to call that morning due to having to go to work myself. I was verydissatisfied with the environment but the food was good. Read more
Very friendly waitress. Ordered sunny side up eggs and they were basically raw. Had to throw them in a pan at home
The front desk waitress was amazingly nice and polite. I ordered an Oreo shake. for $5.79, to go, and I swear I was given a kids... cup. The IHOP in Huntsville puts Oreo shakes to go in a much bigger foam cup. I am hoping the one who made the Oreo shake wasnew and made a mistake and if not, what a theft. I will be going to chick fl a for my Oreo shakes for now on. Read more
It's been a long time since we've returned due to covid...I was under the impression to grab brunch with my family; as we were... seated, the drinks came out 20 minutes later, the food 35 minutes later but the appetizer was ordered 5 minutes after the drinkswhich came out With the drinks ????...so I say let's go to apple b's, low and behold the food was coming out one by one, minutesapart guys (I'm looking crazy like oh so they cooked/fixed one dish but not the others)...this behavior wouldn't exist if thefood came out at Once or perhaps a minute or two apart, not to mention when the total was over 140 (we want what we pay for butNOT BURNT???? Bacon, Hashbrown, watery grits and uncooked French toast), I hate making a scene, not to mentioned our waitressleft, no where to be found, she could have said, "My shift is over but the next individual in line is such and such, she/he willtake care of you, enjoy your meal and have a wonderful evening!" Something in that manner, oh well, thanks away IHOP Read more
My mom, my sister, her youngest son, and I went on Thanksgiving for lunch. The food, service, atmosphere, and everything was... excellent, top notch. Our server was great and kept a constant check on us. I only gave 5 stars because it won't let me givemore. We'll definitely go back again one day. Job well done in all areas! Read more