Reviews for Subway in Phenix City, AL
I tried to call because they didn't have the option they had before on bread choices for the delivery option to see if they... could change it but calling 6 times never got a answer. I worked at subway before and that's not how we did business not sure ifI'll even come back after this! Read more
Staff complained the whole time about relief not being there 15 minutes before the were due to be in. Only bread available was... wheat. Bread was ready to cook but they chose not to. Read more
I always come to this subway and order a chicken and bacon sandwich. I always ask for chicken strips instead of that shredded... chicken because I think it tastes bad, and I am always told this is a different sandwich and they would have to ring it updifferently, which is fine! I ordered online, but did not know how to specify I wanted a chicken strip sandwich with bacon andcheese on it. So I called the store and asked the lady how could I substitute. The lady informed me she was out of stock onchicken strips and hung up the phone. I drove up to the store and saw that she was fully stocked with the chicken strips. Ioffered to pay for the bacon and the chicken if it?s necessary. She refused to make my sandwich the way that I asked! That?sunbelievable! I did not ask for anything free, and I was refused service. I then asked the third employee, who did appear to bewandering aimlessly from the front to the back, could he assist me and just ring me up for some chicken and remake my sandwich,and he said no! I ultimately asked for a refund because all I wanted was a chicken strip and bacon sandwich, however it seemsyou must be a part of some secret society to order this sandwich. The employee named Dee, even accidentally dropped saliva outof her mouth, onto the counter and onto my bag of food. I asked her to remake it because of her saliva, she wiped up her spitoff the counter and went back to making food! Unbelievable! I left my food on the counter and called my bank for a refundbecause they refused to give me a refund. They told me take the spit or leave it. I left it and won?t be back! Read more
THE SERVICE. SUCKS The two blondes that work Thursday night about nine O?clock put my meat on the bread then fix the next guy... sandwich and stand at the oven and talk my sandwich was still sitting there a couple minutes later still sitting there. SAD Read more
The white older lady with all the tattoos and short hair is so rude! She didn?t greet me and was so nasty! Attitude like she... didn?t want to be at work! I order a salad and she cover my salad up with plastic wrap! Didn?t explain to me why she?s doingthat, which I assume they ran out! So I?m asking her for all the stuff I need for my salad, she was getting a attitude. Didn?teven tell me they didn?t have salad dressing packets. Didn?t even read me my total or my change. But ask if I want my receipt. Read more
I left a review about a month ago, I guess it was removed. The food is typical and the restaurant is clean enough. The staff... sucks. They are rude and indifferent. They pay no attention to what they do with their gloves on between sandwiches. I haveseen a few girls there who are polite and actually care about their jobs but they must not work often. Read more
One star, only because I can't go lower. Every time I have been to this store I have walked out with, at best, not what I... originally ordered due to not having ingredients. The past 2 times I have attempted to place mobile orders, been charged forfood, and yet walked out without anything. Tonight I attempted to place an order on the app, but was told it didn't go through. My card was charged for each attempt. I attempted to call the store 3 times, no one ever answered. Went to the store, waited15 mins to be acknowledged, was told they didn't have my order, tried to place an order, and was told I had to go to the back ofthe line. Completely unacceptable. Read more
Miss Dee was amazing! Great customer service and wonderful sandwich! Absolutely wonderful!!!