Reviews for Bluestone Lane City Hall Coffee Shop in Philadelphia, PA
I work in the building next to the café. I sometimes stop here for coffee, recently, including today I purchased a sandwich.... The first time (8/30/22) I ordered food, my name was called, and I picked up what was given to me in a bag. When I went back tomy office, I saw that I received the wrong order. No biggie - I should of looked in the bag. However the bag had MY NAME and MYORDER on the receipt, which was on the bag. Today, I came down to the coffee shop and placed an order at the kiosk, and waitedmaybe five minutes for my order to be completed. Again, when my name was called, I walked to the counter and was handed what Ithought was my order (bacon, egg and cheese croissant w/o spicy mayo). When I returned to my office, ready to eat, I opened mybag and saw that I in fact did NOT have a bacon, egg and cheese croissant w/o spicy mayo, but a breakfast burrito. At thispoint, I'm mad b/c I'm assuming this is being done intentionally. I went back to the coffee shop to request a refund. The youngman I spoke with looked at me like I had 5 heads when I approached him at the counter. I realized then that my tone was a bitexcessive, so I calmed down, and explained the situation again. He proceeded to call someone on the phone, I'm assuming himmanager. He asked me to provide my email address, which I did and told me that I would be receiving a refund. He did notapologize. I won't be returning for food, or coffee. Read more
The coffee and food were pretty tasty, albeit expensive, but as a cafe it wasn't great. Wifi is horribly slow to the point where... a Google search takes 20 seconds to load, which makes productivity impossible. There are next to no outlets for chargingdevices, and some of the ones there are don't work, which makes working there for any period of time impractical. Very prettyand clean location that's nice to be in, but intensely frustrating to try to work at. If you're looking for a cafe to grind somework out at, go elsewhere. Read more
I am the chair of an organization, and we held our social here for our national convention! The atmosphere was perfect, the food... and drinks were amazing, and the staff was super nice and helpful. I even grabbed a bag of whole bean to take home after theevent. Our event was a success due thanks to this location. Thank you and I highly recommend for events and just to grab a cupof coffee and relax in the morning! Read more
Update: I want to thank the customer service for contacting me immediately and for rewarding me with $10. Also, Thank you First... time to come to this branch. It is 2pm around closing time. The lady who supposed to barge my order she just left it at thecounter without calling my name! When I inquired about my order she said here!! Then she handed a bag for me to bag it myself.This is a takeout order was not bagged, I had to ask for a bag!! She was not friendly nor welcoming at all. The gentleman whomade the coffee made a very good coffee for me yet did not smile! This not pleasant experience made me ask if BluestoneLane ispaying attention to their employees wellbeing? Read more
Beautiful, bright, and adorable coffee shop with fantastic service! If you are ever in the area or thinking about going here,... go! They have a variety of cafe items to choose from that are all delicious, and they use environmentally friendly drinkware!The atmosphere is very friendly and there is plenty of seating. They even have some breakfast items. I got the banana toast, ittasted great but was very sticky. Read more
The coffee here is perfect, I bought myself their homemade.l coffee beans so I could take home with me the experience. Only... coffee snobs need come here. Very friendly staff and the food is thoughtfully made. The ambience and decor is warm andbeautiful. Read more
The avocado toast was really good and tasty. The chili flakes bring a little kick to it which is really nice!! Also tried the... chocolate banana walnuts bread and it was lovely, not dry at all!! Free WiFi, nice service, really cool place! Read more
Hilariously understaffed when I was here, took 30 min to get smoothie and croissantOne guy trying to handle an onslaught of... mobile orders and at least 10 waiting customers. Really like this chain but will not come back to this location. Read more