Reviews for Chipotle Mexican Grill in Philadelphia, PA

Not a good chipotle! Rice, salsa, and other food undercooked and frozen, along with the soda tasting like carbonated water.... Staff also wasn?t very friendly either and also found something like plastic in the food. My poor daughter was scared to ask theworker for help because of her attitude! Very disappointed I spent 30 dollars on this food. Read more

Overall hit or miss, unfortunately the latter happens fairly often. When it hits, it's like a normal good chipotle, but... sometimes they miss hard. Had to refund multiple mobile orders because of just outright getting the order wrong. Additionally,this is the biggest thing, they don't mash their guac 90% of the time. I usually end up with chunks of unmashed guac thatrequired me to use metal utensils to break apart. But, when they do get everything right, food is pretty good. Read more

This one is the worst I?ve been to. I had a bowl, the white rice was undercooked :?) then they gave me only some leaves of the... lettuce and tiny bit of guacamole, that was $2.65 extra. What a ripoff ;( You better watch what they give you or don?t go thereat all! Read more

I live on campus and have been eating at this place for years. It is hands down the Worst chipotle restaurant ever. Nothing is... cooked properly or in stock and the employees aren?t nice. Read more

Haven't had a very pleasant experience here a few times. I live very close and used to love Chipotle so I keep giving it chances... and this location in specific is terrible. The workers are very rude and not friendly. But today the last straw was I ordered abowl and got white rice. The rice was VERY undercooked, it was basically hard and crunchy. Im really annoyed I spent my hardearned money here. I never go out of my way to write reviews unless Im very disappointed. PLEASE DO BETTER!!! Read more

The past two times I have ordered, I have found meat in my veggie burrito. I am a vegetarian, and had to throw it away both... times. I already complained once, and I'm disappointed that this happened again. I'm afraid to eat here now! I wish that wasn'tthe case, but I can't take the risk to waste money and end up hungry :( Read more

i Ordered through Ubereat,and this is not my first,i ordered the bowl and the kids meal,and look at what it?s coming,only meat... and cheese,and the bowl only chicken ,cheese and Sour cream,i pay $20 for this order,where all my veggies????and it?s like akids meal bowl????,don?t even can?t eat it!! Read more

Entire Tuesday Night Shift staff (10/12) needs to be fired ASAP. Not only was the employees rude when I asked for help, but I... ordered a mobile order (3 Quesadillas with 3 sides) however all three quesadilla orders did not have corn salsa in them. Insteadof waiting for the corn I guess they all think they can get away with packing orders without satisfying customer needs.Additionally I overheard employees disregard and ignore the long line of customers waiting to get their orders taken. Read more