Reviews for Domino's Pizza in Philadelphia, PA
The first time (I think it was two weeks ago) I ordered one coke (2 liters), 2 sides (stuffed cheesy bread and parmesan bread... bites), and two medium handmade pizzas with normal cheese and extra sauce. This order was messed up as in the parmesan breadbites were missing the parmesan flavor and both pizzas had little to no sauce. I was extremely lucky to have ordered a fewmarinara sauce cups on the side to counter this issue. The second time (today) I ordered two sides and two pizzas with extrasauce. Emir the person who had done the order this time did it perfectly. He was punctual when bringing my order over. Since Ionly ordered from this location twice, I decided to give a 3/5 review. Read more
1. Pizza was cold and dry, as if it has been sitting out for a while 2. The slices were cut unevenly 3. Stuffed cheesy bread was... dry, but decent 4. The order was completed within 7 minutes Read more
Without a doubt the best dominos I?ve ever had. You?re reading this review because you want to know if it?s a good late night... option or you?re hungry for a mid day snack. The answer is yes. I ordered pick up and my food was ready in under 10 mins withnumerous tickets on the line. Not only was the food quick but the people were happy, they had gloves, and they were efficient. Idon?t know about you but those 3 things are all i care about at this hour. Cleanliness, efficiency, and mindset. 11/10 stars fora wonderful experience. Ditch the Uber eats and get pickup or delivery. These guys are the hardest working people in the city.Highly recommend. Thank you! Read more
I placed a $35 order for delivery from this Domino?s at 1:50AM. At 2:50AM I called to cancel but they said the delivery driver... had already left the store. They were open until 4AM that night. The food never came. Once they reopened in the morning, Icalled and requested a refund. They said they were unable to refund an order placed the same day for some odd reason, and askedthat I call back the next day. I called the next morning and then I was told they couldn?t find any history of my order. Yet mycard was charged as soon as the order was placed. This place is a scam, do not trust them with your card information or toprovide you a service that you?ve paid for. Read more
I tried ordering from the app. I was declined twice but got texts from my card company say both went through. I call the N21st... location where I?d get delivery from ?Hi I tried to order from the app, but it said nothing went through, but I haveconfirmation from my credit card that I was charged? Some rude person who needs to be fired ?We don?t have anything for youraddress ? and just hangs up. No offer to help. No off to take the preset over the phone.. no let me get the manger to make sureyou get refunded. Just hangs up.. The last time (which was my first time with this location) my delivery was a hour late. Theyseriously need to just close this location and expand 7th and south streets delivery?s. 7ths is such a better run store..employees don?t hang up unless they know they can get away with it. So close the location and fire everyone as they clearlydon?t understand food industry or customer service Read more
In the past I praised this store at 401 N 21st Street in Philadelphia, but it has changed drastically in the past couple months.... They?ve cut down drastically on the toppings and have a manager now that has zero customer service skills so much so that Icalled with a complaint about the pizza that I received and he stood quiet and stated he has no comment and refused to give mehis name. I ordered extra beef and you will see in the picture the pizza I received. Read more
Paid for extra items on the pizza but instead received a regular one. The cashier was extremely rude and argued that was extra... meat. Asked for pepper and she just said ?we are out?. The pizza was also burned. Worst of all, she was not even wearing a mask! Read more
Worst experience ever ever ever!!!! Trust me do not order from here! Ordered, 2 hours later it said delivered, but yet no order... was at my door. Called the branch who had me on hold for 30 +mins, then proceeded to say ?it?ll be another 20 mins? 49 minslater pizza came.. cold and the box was completely damaged. Ordered wings and the chicken was cold and undercooked. Whateveryou do, do not order from here. You?re welcome in advance. Read more