Reviews for Dunkin' in Philadelphia, PA
They add tab water into ice coffee to make it perfect size it?s a scam guys dont go there Don?t pay the full price to get tab... water drinks please don?t visit them. Read more
Breakfast sandwich burnt(crossiant burnt).Decaf coffee didn't taste right. But store clean and employees nice.
I usually can't stand when people talk negatively about older people who usually are good at their jobs. At the same time there... are plenty of younger people who are great employees. The younger employees are fantastic here but the older man has absolutelybeen nasty every time I've been to this DD. Tbh, I cant recall anyone who, like him, ALWAYS yells at his customers. In fact, Ilive nearby and had to change my coffee place because he yells at his customers. Maybe he just yells at women, idk. This hashappened with him on weekends, during the week and when there's no line at all. I hate to think what it's like to work for himin there. Until he retires, this will be the worst DD in the country, except when you're lucky enough to get one of the otheremployees. Read more
I do agree that the younger employees working here are more courteous and customer service oriented than the elders. Perhaps... this was the man wife but she was an elder and she started yelling at me as if I was a child. Baffled and Confused in the mostprofessional manner I looked at her and I said why are you yelling and she made an argument that my order was exactly what Iwanted and it was as clear as day that one of the orders was completely burnt and the other order identical sandwich ( sausageegg and cheese) had no cheese. she shouted at me " so what's the problem you want your money back!!?"- no ma'am I would justlike equal replacement sandwiches. And because she was yelling I thought for a split-second perhaps she's hard of hearing butwhen she threw the sandwich on the floor missing the garbage can I realize that she's just upset for some reason. It was 6:38a.m. if you're that upset at that time that is not a good day She began to shout from across the room where they were makingthe sandwiches and she said that I was being rude when my tone never changed in any shape or fashion because I was raised betterthan to yell at any Elder. But when a customer comes in and the sandwich is completely burnt and it's visibly burnt then youshould offer a remedy and not yell at the customer. The young gentleman at the register was very professional and unfortunatelyhe was not at the register when I returned and that's when I have your unfortunate pleasure of meeting this lady who I believeto be the owner's wife who is equally as rude and unprofessional as he is. Read more
This place doesn't even deserve a star. Very unprofessional. Many businesses lack Customer Service( And, do not even know what... that means.) and this Fast food restaurant is number one. The drive thru host was very rude, there was a language barrier, heappeared rushed, he addressed my concerns with, "Do you want it or not " Horrible Service or dare I call it that! There was ayoung Afro-American female workibg at the drive thru collecting the cash that was very poised, calm, and professional. She needsto leave! Read more
They told me that this obvious ROTTEN sandwich was what happens when they overcook their eggs ... I had been a customer here... for almost 2 years and never thought they would treat me this way ... terrible service and extremely dishonest . Don?t bothergoing here ! Read more
I walked in to het a tea and smiles the hypnotic aroma of java and couldn't resist ordering a coffee with a coffee roll(way... smaller than I remember) and sat there to enjoy it. The drive thru line was long, but they managed to move them through quickly.Clean, quick and polite service...I enjoyed my stay. Stop in if you are in the area because America Runs on Dunkin ???? Read more
Clean and friendly Dunkin. Busy drive through but the dining area was great for a conversation.