Reviews for Dunkin' in Philadelphia, PA
Worse place ever!! They close register to countoneu at fricken 1pm!! and I told them I ordered through mobil app and it was paid... for already and instead of giving me my order they CANT until registers are up!! WHY do uou need register?! It's been PAID FORALREADY!!! and I can't go anywhere else bc DD don't let you cancel your order!! Again... THE WORSE!! Read more
I really hate this Dunkin Donuts, simply because they?re under new management. Also because the staff takes so long to prepare... the orders. Lastly, they need to update the hours of operation, I tried to stay in the drive through line until they openedwhich was 6minutes, they said I cannot I never heard anything like it. Read more
The WORST Managed Dunkin Ive Ever seen Anywhere - Dunkin, you midas well take your dunkin signs down, cause this place's... management &/or franchise owner is losing you Massive Amounts of money, & disgrasing your name. It's staff picks & chooses whenthey're serving customers - even thought your hours of operation state one thing - it is hit or miss when customers are able toget food or coffee from this store. Uber eats & grubhub orders aren't filled, theyre drivers go there trying to pick up orderjust to be told that they dont have those items (because they turned off the ovens or whatever several hrs prior toclosing). Staff will tell customers that they're closed - when theres still hours left for the stores stated hours ofoperations - & theyre clearly all standing around in the store. Ive even put in a recommendation for the store owner to correcttheir store hours to reflect the store's ACTUAL store hours, but they just reconfirmed their fictitious store hours. But itspretty bad when you're trying to put in a uber eats or grubhub Dunkin order & you have to find another location to put yourorder into &/or take a HUGE risk on whether or not if the store will Actualy fill the order. This location management or staffwont even answer the stores phone. Its deplorable & some of the Worst business practices that I have EVER seen or got stuckdealing with from a Dunkin store. Its losing Dunkin money, but its Also Costing Dunkin's customers in wasting their time & gasmoney trying to utilize this location. Either get new management or Replace the franchise owner!! Read more
MY BEST FRIEND ALWAYS HAS TO GET A CUP OF COFFEE FROM D D, HE SAYS THEIR COFFEE IS ALWAYS HOT AND HE LOVES THAT, AS FOR ME, I... ONLY BUY TWO BOSTON CREAM DONUTS, WHICH I ENJOY. Read more
I usually don't have a problem with this site but, lately, there have been issues with the drive thru (in the mid-afternoon). ... Specifically, waiting to get my order taken because no one's at the window. Recently, it reached a point that I pulled aroundand went inside to get my order taken. Read more
Very slow. Everyday takes 30min to order. Terrible customer service. Need a bunch of adjustments even when making the food for... the customers. I do not recommend to eat here. Read more
They decide when they want to open the doors or do drive thru. It?s a shame because they have plenty of customers, but they lock... the doors whenever they feel like it. Read more
This Dunking Donut is the ghetto ish Dunkin Donuts I ever seen, they are rude, disrespectful to customers and nasty!!! The worse... is customer service is triple 000 sad sad Read more