Reviews for Italian Kitchen Pizzeria II in Philadelphia, PA
This was the worst experience I have ever had at this restaurant. From the disrespectful 15 year old that answered the phone and... was snappy with me for complaining that it had been almost 2 hours and we still didn't have our food. To the soggy salad and thestone cold fries, never again. I understand stand $68 is a lot of money but when we talking on 4 ordering lunch that should beimportant enough. We ordered the taco pizza and everything was stuck to the top of the box, like even the lettuce. Our 2 raps wecold and the French fries were old at this point. I also ordered the teriyaki chicken salad, this used to be my favorite, untilI received it today and it was completely wilted lettuce hot and chicken cold. Talk about not matching properly. The owner ofthe business refused to speak with me over the phone. The manager said the best he could do was $40 credit on my phone numberfor the next order. I let him know that I will never order again, so cash please. Needless to say, I as this office's managergave the clients all the money to split which leaves me with nothing but a soggy salad. I will never order from here again.Colonial Kitchen will for ever be my favorite spot ????. I guess this is what I get for trying a new lunch spot and location. Read more
We love this place -- it's our go-to. We always order pick-up, so I can't comment on delivery, but our orders are always... accurate and ready on time. Great salad in a bread bowl, fries, strombolis, and we love the pizza too. Super friendly servicealso. Thanks to the team at Italian Kitchen II -- we appreciate you. Read more
This was my third time ordering from here and unfortunately, my last. The very first time I ordered was actually years ago; they... got my order wrong and made me wait until the next day to talk to the manager. Then she was so rude and unprofessional Icouldn?t believe it; she really could?ve cared less. I told myself then not to order from here again. It was a horrible firstexperience. Fast forward to last week, I decided to try again bcuz I had taste for Italian food; and it was a great experience;I thought things changed over the years. Tonight there was an item missing from my order; again the manager was so rude andunprofessional. He talked over top of me, interrupted me, raised his voice and insisted I had an old menu. I told him it wasonline then he said they don?t have an online menu; I told him I?m looking right at it and it?s wrong. Then he insists the itemjust doesn?t come with my food and never has. I just can?t believe that two different MANAGERS, years apart, were both so rude,unprofessional and nonchalant towards a paying customer because their establishment got an order wrong! I should?ve never gavethis place another chance. I wouldn?t recommend it to anyone and from now on, I?m gonna tell as many people as I can not toorder from here. Read more
Pizza arrived ~1hr 30mins later and was overcooked. Yup, that's supposed to be a cheese pizza...looks crazy right!!! Never... ordering from here again. Read more
Having worked a few hours of overtime this day, I wanted something slightly different for dinner. So I called home to see what... all everyone wanted. Pizza was the general consensus and I was thinking pizza... BUT BIGGER! And that is when I said "ItalianKitchen"! From the photo, you can see that everyone got what they wanted, and we all were very pleased with it. Read more
Delicious Food. Quick service. Great covid-19 prevention policies in place. Great lunch specials.
Been ordering here the last month just about everyday sometimes twice a day n I tip well we'll today I ordered for the second... time 2day and got fish hoagie that smelled like it was going bad mozz sticks that were good n fries that were good the problemmainly today I ordered a mushroom CHEESE steak well like 2 mushrooms n no cheese this is how they do loyal customers today wasmy last time ordering from here n I will make sire no one in my house ever orders from here again!!!!! Fell off just that fastthey don't value their customers Read more
Can't get an Italian hoagie because they don't have the meat to make it. Also the worst pizza I've ever tasted. Case closed.... Never again!! Read more