Reviews for Max Brenner in Philadelphia, PA
We went after the Philly Auto Show and had reservations. 4 adults and 2 kids and everything was amazing. They handled my... daughter spilling water like a champ, the waiter was friendly and attentive. But most of all the food was amazing! Save room fordessert! Yummm. My burger was perfect, but definitely my favorite was my hot chocolate…I got the Italian thick and it wascreamy perfection. My son got the Oreo hot chocolate and it was just too sweet for him, almost like the Oreo filling was meltedand cookie pieces added. Read more
Absolutely worth the try! Only downsides, drinks were OVERLY strong. Usually I’d appreciate a heavy pour, but we were unable... to even taste the chocolate or flavors in our drinks due to how strong they were. Only took a few sips before it becameunenjoyable. Food was great, as well as our server. We did sit there for about 25 minutes before anyone even came to our tableto take our order, even though only three other tables were filled beside us. A bit pricey but worth it. I would return again ifwait time for service wasn’t so bad! Read more
Came here an hour before they closed online, but the host told us they were closing early. The host told us to order at the bar... and take it to go. It was raining outside so we didn’t want to, but headed to the bar anyway. The bartender was friendly andtold us we could eat here. We ordered desserts quickly and ate them and left while there were still four other tables here. Thefood was good and hit that chocolate craving well, but your restaurant shouldn’t have employees telling guests you’reclosing early if you aren’t. It was clear he just didn’t want to be there anymore Read more
Very nice and friendly place with the great selection of chocolate and chocolate based meals. Surprisingly they also offer very... decent burgers with fries, great waffles, milk shakes. The chocolate fondue (photo) was especially a fine touch. My daughterloves the place. Read more
Celebrating my birthday post pandemic, waiter Ryen was fabulous and tentative. I mostly had chocolate specialty drinks, which is... life changing. Read more
Came after work to grab a bite only to get lackluster service and even Worse food! It took out server 15 to take a drink order... and even long to receive it. Once food showed up at the table my onion rings were cold and not the best but then the $24 steakarrived to the table the size of a Barbie meal! And not cooked to the proper temperature I asked. Server took it back and Iwaited another 45min to receive another overcooked steak. DO NOT WASTE YOU ENERGY OR MONEY COMING HERE!! Read more
I went for my mothers birthday, and have been before and have had amazing experiencea. Today was completely different. We got... sat right away and was greeted in a timely matter, however the server didn't greet with water, explaining they just put it inthe fridge, which is understandable. We put in our whole order, including drinks and the server left. We waited 40 minutes fortwo pepsis, a milkshake and the boozy lemonade. And we still did not get water, instead when we asked was told "oh I asked youif you wanted some" When no, you told us it was put in the fridge and we expected to get it when it was cold. We ordered friesfor an appetizers, which came out with our food, which we got an hour after we sat. The two burgers came out with soggy buns andwere not brioche as stated, until we got a new bun. The sauteed onions on the regular cheeseburger was not sauteed, as well asthe "romain lettuce" On the signature burger appeared like the tips of two spinach leaves, and we're very tiny and wilted. Theonly redemption was the dessert, which we had to ask for even though I told them prior it was a birthday dinner, and even thenwas met with some doubt before being told that they would do what they muster up bc they don't do anything really, even tho atable in the section next to us had a birthday and got their dessert with no raised eyebrows. I am a service worker, a servermyself, and I do not normally leave reviews and I give many chances but tonight I felt very underwhelmed and very upset bc theservice was not up to par with what I've seen many times before. For a slow Thursday night I was very insulted about howterrible the food and dining experience was. Read more
Smaller and less busy than expected, but everything was delicious. I originally had trouble getting a reservation as everything... was booked. As the time got closer, a time slot popped up. But in the restaurant, there were 2 tables right next to us thatremained open our entire visit. Kids loved it. Kid meals are pretty close to adult sized meals. Fondue was probably not worththe price for what you got, but the experience was. Read more