Reviews for Rita's Italian Ice & Frozen Custard in Philadelphia, PA

Okay...I went to this spot on Saturday evening with my grandson. I mean the disrespect by one of the employees wowwwwww. We get... there and the window opens the young lady just looks at us. No hi no can I help you. Nothing. I ask for the order and the younglady completely ignores my request. The cups were all dirty. I asked for lids. She rolls her eyes back and walks away to get theLids with the nastiest attitude a person can give. I mean a paying customer getting disrespected for patronizing. It will benice to be contacted by the owner. At that point I could not take that order and pay after that. I left the cups there anddecided not to patronize. I will never again visit this location while this lady works there. Owner be worried this young ladyis sabotaging your business. Thank you' Ziz Read more

Cute little spot. Great customer service

new location for me, had everything I wanted. nice service

Finding the store is the biggest issue, Google maps takes you to the wrong side of the building

Rita's never disappoints...at least not my flavor...Swedish Fish

The employees are so nice The place is clean Delicious I always go there

The girls working there were nice to me. Custard was good. Pretzel kinda stiff but overall good experience. Will go again

Love the water ice here. Never strayed away from water ice at Rita's. Haven't had their ice cream or mixtures of water ice and... ice cream. No shakes, no pretzels. Just stuck with the water ice. Never needed more. Always a water ice selection that I haven'ttried, like Swedish fish. Stick to the basics like cherry and chocolate. You'll never be dissapointed. Read more