Reviews for Subway in Philadelphia, PA
Very helpful and polite staff! Food is good as expected.
For mobile orders, you ordered Tuna Melt, but sometimes you would get turkey instead; you ordered steak, whereas you got chicken... in it. Wrong items are received occasionally. Read more
Love this place. Staff is very friendly and they make a perfect poster Sandwich, always full of meat and enough fresh veggies.... one of the sandwich artist always gives you a best suggestion about combination of souse, and the way he make a sandwich it'sperfect. I eat there for lunch around 4 or 5 times/week. I strongly recommend to visit that subway. Read more
Great customer service and of course its subway so its great subs and salads. Nice clean store. I am foodie person and the... service at this location is great! Very friendly and attentive staff. Always looks super clean, big smile and friendlywelcome. This Subway has the best turkey salad out of any other Subway in the area and has now become my go-to quick sandwichplace Read more
I love coming here for lunch! The workers are very friendly and the customer service is excellent. They always make sure that I... am satisfied with my order before I pay. It is located at a very convenient place on campus, just a few steps away from thelibrary. 10/10 would definitely recommend. Read more
Horrible. Don't go. The employee was talking on the phone the entire time when making the sandwich. At check-out, she asked if I... wanted a drink, I said no. I thought the charge was too high, so I asked her for the receipt and I found that she still chargedme for the drink. When I confronted her, she gave me a smirk and handed me a cup. No shame at all. I told her you shouldn't dothis, and she smiled. This happened to me before here. With that kind of moral standards, I can imagine what they do to thefood. =========================================================== Response to Owner's comment: You are obviously missing thebigger problem here. Talking on phone, I can handle. But intentionally overcharging customers and having no shame about it isthe bigger problem. Read more
Absolutely horrible customer service. They gave me a very small amount of chicken so when I asked for a little more they charged... me double. Before I finished explaining the toppings I wanted the lady already began wrapping my sandwich and gave ME attitudewhen I explained that I wasn't finished... so confused. When I thought the situation couldn't get any worse, as I was about topay I asked for a cup for water and they explained that they were all out of cups. But when I saw there were plenty of othercups available they said they couldn't give me those cups and that there would be more tomorrow?!! Then as I sat to eat with mygirlfriend the lady continues to just stare at us while speaking whatever language they spoke, it all just felt very demeaningand unprofessional. When I asked for more napkins later as we were finishing the meal the man came over and continued to askwhat the situation was and if I needed more napkins in a sarcastic tone. Dude, just please stop talking, and give me my napkins.Absolutely ruined my experience at subway here on campus and will never be returning. Read more
Eaten fresh at this establishment many times. Will continue to eat fresh here.