Reviews for Tandoor India in Philadelphia, PA
Good Indian curry and naan in the neighborhood. We usually order takeout/delivery. The dining room was empty the two times we've... been there and the place was too dim and quiet to be welcoming. Read more
Worst online ordering experience I have ever had. I placed an order through Chownow via Tandoor's online site, and the estimated... time was over an hour! We drove 20 minutes to pick up from the restaurant only to be told that they are out of chicken! AnIndian restaurant out of chicken at 7:30 on a Saturday night. I spoke to the man at the counter first who was barely audibleand who I could not understand. I had to ask him to speak up and repeat what he was saying dozens of times. He let me know thatthey were out of chicken (we order two chicken entrees) and that he tried calling me 4 times. First of all, they should updatetheir online affiliates when they run out of something (especially an Indian restaurant that runs out of chicken which would bea large portion of their orders), and secondly I never received a phone call. This person was completely unapologetic and justwanted me to go away. I asked to speak to a manager and this individual really did not want to get the manager and I had to ask5 times! As bad as my experience was with him, the manager was even worse (when he finally came over to me). He kept justsaying there was no chicken and that's that...again completely unapologetic about the situation. I said to him okay, that'sfine but I just want to let you know that I will be posting about this on every online review site that I could find. Then herecomes the best part...now they have chicken!!! He tells me I misunderstood and hat they have chicken and it's just not cookedand will have it for me in 10 minutes! I said to him that you just told me you didn't have any chicken at all and now you haveit because I am going to do an online review? He said it was okay and that they have it now. I said can you guarantee that itwill be 10 minutes (recall above that he JUST told me 10 minutes and that I already waited over an hour and drove 20 minutes topick this up). He tells me that it will probably take a while longer. So I tell him that's ridicul Read more
Went there on a business lunch a few times. Food was great! Last time I went, we saw roaches everywhere. 2 crawled on our table... and one on the front counter. We laughed it off and didnt make much of a fuss. We did notify the staff and they awkwardlyapologized. It didn't seem sincere. This was in the middle of winter. This place has a big roach problem and they need to fix. Iwould like to come back but I won't be for a long time until they fix that. And apologize to your customers Read more
This is absolutely insane. We have waited 2.75 hours for our order. When I called to ask if our order was coming, they claimed... they were delayed due to the snow. The snow stopped hours ago. I drove home and it took me FIVE extra minutes. When I called tocomplain, they claimed the driver was out for delivery. 45 minutes later...no delivery. They didn't apologize. we've spent over400 dollars here over the year...unacceptable. Please do not give this establishment your business if this is how they are goingto treat customers. I get life happens, but then you call and make it right by comping the order. They wouldn't even give us a$5 discount. Nor would he let me speak to the manager...awful customer service. Read more
you won't be disappointed in the menu and service. feels similar to a cafe in chicago i liked.