Reviews for BJ's Restaurant & Brewhouse in Phoenix, AZ
We have eaten at BJ's several times with excellent service and food. On our last occasion, one meal was excellent, and one was... not up to BJ's standards. Jannelle, a most efficient and professional manager, took one look at my meal, and immediatelyoffered to have it redone, and to "buy my meal." There were no questions, no excuses, but only solutions. And so we continueto give BJ's our highest acclaim. Read more
We will be back. 1 tip - Google Maps shows you a spot in the Desert Ridge plaza and this location is just beyond the main... entrance to that on the same side of the road, just a short bit further. Definitely program Mimi's Cafe in GPS and you'll findit. Food & beverages here are delicious. Tip 2 - The beers on tap you can ask for a sample size to make sure you'll likeit. Tip 3 - They are known for their pizzas and for a good reason. Just peep my photos. Absolutely delicious! And if you don'tlike the option, you can create your own with their toppings. The crust is wonderful. Had a Great White pizza (shown), theavocado egg rolls, and the PB S'mores Pizookie! Yum!!!!! Everything was served hot, fresh, and tasted delicious. For drinks, Ihad a Lemon Berry Margarita which was flavorful, tasty, and storing if you like margaritas. Good and strong. You may need yourDD to get you home if you are a lightweight like me. But added to that, I also tried their Strawberry mojito and that was solidand quite tasty. Good thing I have my DD, a Pepsi, and some time to kill in the plaza. Drink responsibly and act with a plan(DD). Read more
It really used to be great and consistent. Our last two visits in the past month have been mediocre. No issues with servers or... restaurant cleanliness. It is only the food that was mediocre. Our last visit we had 2 ahi tuna salads and kids spaghetti. Wehave had both dishes dozens of times. The last 2 times it seems that everything was reheated or not fresh. The Ahi seemed likeit was frozen too long and had a hairy texture. it was also almost white/pink instead of the typical dark red center. I get thisevery time I go and since I have had 2 bad servings, I lost my reason to go. I get that most business are having a tough timebut so are patrons. I can't spend my money here when I can get better at so many other establishments. I am sad to say I am nolonger a BJ's customer after many years. Keep in mind this is the only BJ's we go to, so it may just be this location. Read more
Came here with our volleyball team. They offer various family meals that serve 4-6. Food is fresh and delicious. Signed up for... the BJs Rewards account and got a free pzookie. Good place for a big gathering. Read more
We visited about a week ago, and were not impressed. The food was fine, tasty even. I had the wings, and my girlfriend had the... salmon. It was good. However the service was abysmal. Out waitress Lisa, took our order, brought us our food, and drinks, andthat was the last time she came over. I guess there was a large birthday party going on, and we saw her attending to them. Shedid not come back to check on us one time. I ran out of water halfway through and was never offered a refill. We had to ask adifferent waitress if she could track ours done to get us the check. We had to wait 20 minutes after finishing our food beforewe got the check. My girlfriend had also wanted to order a dessert for after her meal, but was never given the opportunity. Weended having to order it to go when we asked for the check. Long story short, food was decent, service was terrible. Read more
We had a great time going to dinner with some old friends. The restaurant was easy to find and open later in the evening so we... chose to eat here. We were served by a very friendly waitress. We took a while to order, but so did the food to get to the tableas it was busy. Good flavors and dinner came out nice and hot????. This was a great place to go and would suggest coming backunder the same circumstances next time. Read more
The food was pretty good. Service could have been better, but my party of 3 got a table without waiting at 6pm on a Saturday... night which was a nice surprise. Read more
I’ve been wanting to try BJ’s and I’ve heard good things, but unfortunately I did not have a good experience We made a... reservation for 5:30, but they did not seat us until 5:50. We were heading to a show, and were on a schedule, so that put us abit behind. I ordered the Slow roasted tri tip dinner. When the meal finally came I could not cut through my piece of meat -there was too much fat and grizzle. We were with another couple so i kept quietly working on it, and finally found a few bites Icould get cut. But every bite I could chew for awhile and then end up with a very fatty chewy piece I couldn’t chew anymoreand had to spit out. Over and over. I would have politely shared with our server, if she ever asked. But she was so busy we didnot get that level of attention. My husband had the jalapeño burger and quite enjoyed it - but mine was likely the worst pieceof meat I’ve ever been served. 11/16/22 As a follow up edit, BJ’s has interacted with me through email and has shown adesire to learn of our experience and seek to remedy it. I will give them another try. Read more