Reviews for Chipotle Mexican Grill in Phoenix, AZ
We've been ordering from this Chipotle for some time. The majority of the time it is a good experience. My wife and I just... ordered it to be delivered, and not one aspect of it was good. It showed up late to start. Also, both of our food was cold as ifit had been sitting for a while. Also, after counting, each of my tacos had 5/6/4 pieces of steak in them. Also, the salsatasted bad and was very watery making the tacos moist and unappealing. Also, my wife's burrito was less than half the size thatwe are usually served. It looked like a bean and cheese burrito from del taco. We didn't pay to get a burrito or tacos off thedollar menu, it was 8-10 dollars for each of ours. This Chipotle has been our go to place when we couldn't agree where to go fordinner. It looks like we will never be making that mistake again. Guess Del taco will have to be better for tacos and burritos,they don't charge an arm and a leg for terrible service and even worse food. Read more
Ordered a burrito online but ended up coming in anyways to order something additional for my boyfriend. My online order was... missing my chips and queso and when we came back to let them know they were very rude about it. Both our orders were wrong andwe both ended up getting severe food poisoning. I usually like this location but when I came in Wednesday night (8/31) the placewas a mess. Will not be coming back here after what my body was put through ???? Read more
Going to start coming in to this location. Half empty bowl. Barely anything served. A sprinkle of lettuce ??????????? the girl... who gave me my food was just on her phone too Read more
Need to monitor amount of food added to your order. They're skimpy so ask to add more. Also read your receipt before leaving the... premise. They tried to charge more for guacamole that wasn't added noe did I order it. Also don't order and pick it up atwindow. Very small and meat was pitiful. Read more
I drive further to go to the other location on Central & Camelback. But unexpectedly had a terrible experience recently. Which... led me to go to this one. I CANNOT believe the lady even gave me this, let alone anyone. Why on earth would anyone give this toa customer? I really can't stand this location which leads me to go elsewhere but it's close by my house. Lesson learned...Inever try to write bad reviews but I've NEVER received such food like this in my life. Not only am I totally disgusted, I'mabsolutely offended... Read more
The parking at this location is awful and apparently they only give you a half scoop of rice and meat now, so I just got a... veggie bowl. I didn't come to this one on purpose my gps remembered it from last time I went (and they didn't have lettuce).Gave 4 stars because the veggie bowl was good. Read more
The worst Chipotle I have ever been to!! I couldn't even eat my food it was so bad. Beans not fully cooked. The lettuce was so... bad. It looked and tasted like someone picked it from a field 3+ weeks ago and never washed it. It was definitely from thebottom of the pan but this was the better of the two. In fact I told the associate could I please get different lettuce. Hedumped the lettuce back into the first pan and served from the second pan. It wasn't as bad until I got a taste of it. Wow yuk.Ultimately it was mostly the stem pieces and 1 core too. Who serves the core of the lettuce?? Core not the heart! I do notsuggest eating at this location. Read more
First time at this location. I was very happy with the speed and quality of my dinner. The staff was very friendly and helped me... with all the questions i had. Even though i came close to closing time, they still took their time making my entire order anddidn't complain at all, which I really appreciated! You also can't go wrong with their side of chips and quac! Their lime saltedchips are always fresh, as well as their guac. I'll be returning to this Chipotle again soon for sure! Read more