Reviews for Dairy Queen Grill & Chill in Phoenix, AZ
If I had my phone and camera handy I would have video taped the horseplay going on while I waited for my order?if I get a... response from the owner I would appreciate a conversation about the inappropriate behavior of the male employees withoutblasting them here, of what EXACTLY I saw in plain view?.very sad to say but extremely unprofessional ! Read more
Must have a new manager, because my experience between my last trip (wonderful) and the trip I took there today was quite... drastic. Placed an order online for drivethru pick up. They hadn't even looked at my order before my arrival, in spite of theclaim that it would be ready before my arrival-not a big deal- they make my order incorrectly, I try to politely have the issuecorrected and the "manager" became defensive, rude, belligerent, and just horrendous to try and deal with. Refused to fix theproblem until a refund was requested as we couldn't consume what was served and hadn't touched it. when the poor sweet cashieroffered to make the blizzards a large and had started preparing them, manager mcawfulpants stormed over, snatched the cups outof her hands and threw them away, stating "They were wrong, so they don't deserve and upgrade". Honestly if this was the lastbastion of ice cream on planet earth, and the only way I could survive the apocalypse was to eat there, I would rather getraptured/turn into a zombie/get roasted by the sun penetrating our ever thinning ozone layer than ever try and deal with thatgod awful woman again. Read more
dairy queen is cool and all but their ice cream is my least favorite. i love how they have cool creations but it melts quicks in... my opinion. i feel as that everyone should try dairy queen because they are cool, i?m just cool on the cream Read more
Best fast food experience ever. Their drive-through line was backed up all the way around the building into the street and they... were still very kind friendly And even ask me if I want my Sunday a little bit later since I got a burger. So they helpedthemselves because they were so busy making blizzards and they gave me great customer service all at the same time See, it canbe done Read more
Put in a mobile order on our way home from a ball game. Order was ready when we got there. They gave us a small dipped cone... instead of a medium but it was corrected on the spot very quickly and they let us keep the other cone. The staff was veryprofessional and friendly. My kids and wife are very happy. Definitely found my go to spot for ice cream. Read more
I?ve been to going to Dairy Queen my whole life, especially when I was pregnant ???? and I have to say this is thee best... blizzard I?ve ever had!! So full of all the good stuff!! Good job guys!! Thanks so much! I wish I would have tipped youmore! And they have the best Oreo blizzard cake as well! Read more
Ordered a 3 chicken and biscuits basket with a flame burger and small fries for 33 bucks, was greeted with an excuse. They threw... the sauce cups on the food. Honestly looks pretty nasty and I don't even know what those nasty little things are, they look likerottiserie? If you want food this high of quality, might as well find it in a dumpster Read more
Great staff, great food. Wish they had indoor seating, but then I might never leave.