Reviews for McDonald's in Phoenix, AZ
They will have you waiting over 30 minutes at the drive thru, then they get your orders mixed and have to wait another 10... minutes for them to fix it and still not give you a receipt. Then you get your order and your meal is cold and your ice cream ismelted. You ask to give you a new one and they give you literally just the cone? they are rude, they take long because they arechit chatting about how they dislike their job to include the manager is laughing along with them. Terrible service Read more
So sick and tired of of ordering a latte; just to hear "Our espresso machine isn't working today" Then, being stuck in the drive... thru. For God's sake, you're a billion dollar company get a machine that doesn't break every day Read more
Longest wait times ever. Order taker girl comes up, sees us and then wants to act busy with food until a manager has to tell her... to take our orders. I waited 20 minutes for one coffee and 2 cookies. Cookies were cold and hard as rock. For that amount oftime, I thought they were making it fresh. Horrible location, don?t come here. Read more
This is the closest McDonald's to my house. I have to pull forward alot of the times to get my order. They are very forgetful... and always forget to give me my coffee and I have to remind them multiple times to bring it when they bring my order. Then Ihave to wait again for them to go inside and grab the coffee after they bring my order because they forget it then also. Theemployees are very friendly though and they always accommodate my requests when they know they messed up on something. It'snever that long of a wait, I usually end up waiting for about 7-12 mins for them to get me my order and bring me the coffee. Thefood is always hot and fresh tho and coffee taste the same everytime I order it. Consistency is always on point. Read more
i ordered using the mobile app. i opted to receive the table delivery service.30 minutes later no one came to my table so i went... up to the counter. the girl was polite and apologized and then collected my order and gave it to me?in a bag not the table tray. Read more
I ordered a couple double cheeseburgers Sunday night took over 30 minutes in the drive-thru they tell you to pull up and then... they came out three times asking me what my order was. When I paid they read the order back to me and I told them that that waswrong that my double cheeseburgers were ketchup and mustard only. The lady working the drive through said okay so pull up tostall number two. When they came out I noticed the tag on the burger said no ketchup no mustard. So they went back inside cameback out and gave me the same burger with no ketchup no mustard all they did was take the paper tag off of it. This McDonald'sis so bad right now wonder what happened to them. Read more
The only reason one star is because you can't be honest on here. Just picked up the beauties. YUP chicken nuggets. AVOID THIS... PLACE AT ALL COST. Read more
This location can't handle a rush and steals money from you. I waited ten minutes for two double cheeseburgers and when I went... to confront them about it they did little to fix the situation. I told them to cancel my order but I still got charged evenafter contacting corporate. Read more