Reviews for McDonald's in Phoenix, AZ
The manager who was on Saturday night, she was so on top of her game. Never saw a Manager at McDonald's be that upbeat and... interacting with the guest. She made the visit awesome Read more
Never have things that add up, no soda, no straw's cheese no burgers, the service is very poor, too many homeless people sitting... inside, there's an nasty smell of old mop water the list goes on. I'm sorry it's in a good location for me but I'll drive theextra mile to get happy meals. This location is trash! Read more
Ordered a Big Mac, quarter pounder, and fries. The fries were over cooked and old. Just gross. The Big Mac was at least several... hours old, maybe days. All 3 buns were as tough as shoe leather I one side and like stone on the other. It appears they weretrying to get rid of food rather than make it fresh for the paying customer. Now, I had to go back, spend my time and gas to goget a fresh burger. Do they care? No. Any compensation for their deliberately giving me bad food to try and save a dollar? No.Who ever is running that smoke show should be fired, possibly jailed for potentially poisoning the public. Is McDonald?s thathard of a job? Losers! Read more
The Manager Angela (very pretty Spanish women with blue eyes) customer service is amazing above & beyond. Angela is if not one... of the best Managers I've experienced and seen at work. SHE IS AMAZING. It's busy at lunch she is fast and accurate andservicing EVERYTHING she's every where super helpful caring efficient and with a genuine smile you can feel the quality. Shemakes the community look great a women Manager I will always be proud of and remember. She's magic no wonder shes theManager???????? Read more
I waited in line for 10 minutes waiting to order while 3 cars from other lane passed me. While waiting a cop was walking by the... cars apparently investigating something. I waited another 5 minutes to get to first window. When they gave me my food they saidthey never got my smoothie. I specifically said I wanted a medium Mango Pinapple smoothie when cashier asked if there wasanything else. Then they repeated back to me. But when I got to second window they said it never went through. I asked for amanager, we talked for a minute then they disappeared. Meanwhile a homeless guy comes up to my car. 5 minutes later the managercomes back and says smoothie machine is broken. This was the slowest fast food restaurant ever. The service was poor, andoutside restaurant was unappealing. If I could give lower rating I would. Read more
Worst food ever! My double quarter pounder was super dry and burnt. And it was not even the slightest bit hot. Plus there was... only a dab of ketchup and mustard. The fries were just barely warm. They had no good flavor and were unsalted They quicklyturned cold and stale. The only good thing I got was hot chocolate and at that temperature you couldn't even call it HOT, Lukewarm chocolate. Having just left the hospital where I didn't get to eat we stopped at this location before getting on thefreeway. Never wasting my money there again! Read more
They just threw half a tomatoe on the burger, they took an order with attitude at the ordering station, the cashier murmered and... seemed mad for no reason. I'm pretty sure they did this on purpose, but I don't blame the regular employees entirely. I thinkthe supervisor is responsible for poor employee behavior leading to poor customer service. I was with my family and just threwaway the food since I can't trust this McDonald's after seeing that. They ruined our evening for no reason. It's really messedup on their part. Read more
They have a lot of stuff out of stock. Food came out fast but you really need to do your own order on those machine. If you?re... not familiar or stuck behind someone not used to it, it can be wait. Overall clean place but could be run better Read more