Reviews for Starbucks in Phoenix, AZ
Absolutely appalling customer service. Got my drink order wrong twice and were extremely aggravated that I even asked to get my... drink corrected. Read more
There's an older lady with a "manager" title that has BAD customer service and literally yells at her employees right in front... of customers. If I want to customize my starbucks drink I should without telling me no! I AM PAYING FOR THE DRINK! She wasn'thaving a good day!! Never Again With Her!!!!!! Read more
Consistently Starbucks. If you're familiar with the brand, you know what to expect.
The two old ladies in there need to find not so complicated jobs. They messed up my drink 2 times and they couldn't figure out... how to give me a refund. My order: blended coffee frap, hwc instead of milk and SUGAR FREE vanilla syrup (keto friendly) Thelady that took my order had no idea what she was doing and asked me to repeat my order 6 times. Still messed it up. She put ina blended iced coffee which made a block of ice in the middle of my watery coffee with no syrup I went back and asked the otherlady to help me. She made it correct but refused to use sugar free syrup for some reason. I asked for a refund and they lookedat me like I was crazy so now I have to get my money back through corporate. Go to the Starbucks across the street! You won'tregret it! Read more
Starbucks es major de Dutch Bros, I love starbies and their drinks just seem better crafted. I'm really not sure which location... Google is asking me to review though lol. Read more
Never will I step foot into this Starbucks or another Safeway again. The manager, Courtney, was extremely rude over $.53 and... then the next day, continues to act unprofessional by pointing me out to another customer (a large man I did not know) as I waswalking out of the store with my purchase... Now I am a young, single woman who works at a highrisk company in the area and donot appreciate being pointed out to ANYONE I do not know and especially to old creepy men just because "this manager" felt shehad something to prove. Never again. Read more
Great, but at the drive thru they forget to put cream in my coffee about half the time. Why???
This worker girl was being so rude, 2 times I went their and she was being rude. she rushed us well we tired to order ?anything... else? i was asking my brother and she interrupted ?anything else?, we asked for a venti and she gave us a grande bc she was toolazy to make it, then she makes the coffee half way filled. Never going there again she was very rude. and she seemed as if shehated her job, you should always want to feel comfortable going to ur Starbucks near your community but never again. Read more