Reviews for Dairy Queen Grill & Chill in Pickering, ON

I?ve been coming here for multiple years. Recently I?ve noticed prices skyrocket. Quality has also done significantly downhill.... Almost $16 for 2 medium blizzards. Ice cream was gritty and freezer burnt. Almost nothing in the blizzards either. Read more

I?ve been coming here for years and the blizzards are always good. Just had their seasonal pumpkin pie blizzard and it?s a good... one. Unfortunately the cost for a medium is over $7 now? and it doesn?t seem that it was that long ago it was around $5. Sowe?re not going as often as we once did. But it?s a fun treat nonetheless! Read more

The service was great even though they were busy. I enjoyed my chicken strips and Strawberry cheesecake ice cream and the staff... was very friendly. Read more

Very poor service. Ordered via mobile and stood waiting for 20 minutes while staff ran around ignoring customers. Manager on... duty ignored our existence until my partner asked her about our order. She stated ?I?ve been waiting for you? as if we weren?tin the store waiting already (please check your cameras to see how long we waited for any type of acknowledgment - justabsurd)!! Blizzards we ordered were sold out and she was unable to provide a refund. Be cautious when using the Mobile OrderApp. DQ clearly has a poor policy in place for refunds using the Mobile App (i.e. You won't be given one) and customer serviceis terrible at this location so you will be on your own to figure it out. Store was also beyond filthy. Read more

The girl at the counter was very pleasant and happy to serve us. The chicken strips were a little dry, however, the ice cream... sundays were great! Read more

Can more people be like the great person behind the counter when I went today? She made suggestions about different products... available (lactose free) and a multi pack would be a better price. The whole time she was smiling and busy, with one customerafter another. The pandemic just made their drive thru busier and this location can handle it. Congrats to a great DQ location.Why not park and go inside? Most of the time the drive thru is great too, but it can get busy! Read more

Not happy with my food. Order two $8 chicken Strip meal deal one came with three strips one came with four mind you the price... has gone up over the years and the quantity keeps on going down. The Strips keep on getting smaller there soon turn intonuggets. Was charged 40 cents extra for Sprinkles and a $1 extra for Oreo bits Oreo bits wasn?t aware till after when I ask formy bill. If I was told it was extra I would have stuck with the regular sundae toppings. Even for a $1 for Oreo and that?s allI got. Read more

Good place for having desserts (ice cream mostly). Nice spacious area for families. Sometimes their Turtle ice cream has... pralines that are stale. Most other items are nice Would love to see some simple milk shakes included in the menu Read more